House Supervisor RN - Jackson - St's Health

    St's Health
    St's Health Jackson

    1 week ago

    Description
    Job Summary
    The House Supervisor is responsible for the overall supervision of the organization in collaboration with the administrative/executive team. Is the hospital on-site administrative representative when executives are off campus. Acts as clinical resource for patient care staff on the night shift. Responsible for a balance of safe and fiscally responsible staffing. Assists with clinical duties including care coordination of complicated patients and provides consistent patient flow. Promotes positive relationships between departments, patient/family, and providers. Provides age and developmentally appropriate direct care for medical, surgical, psych and orthopedic populations. Adheres to and practices the SJH Corporate Compliance Program and participates in Performance Improvement activities. Performs other duties as requested by Nursing Administration.
    Essential Functions
    Leadership

    • Demonstrates and role models effective leadership skills for verbal/non-verbal communication, time management, delegation, teamwork, and problem-solving.
    • Performs/contributes to employee evaluations and performance improvement plans.
    • Uses Chain of Command to communicate with Administration and the medical staff to effectively problem solve and resolve issues.
    • Provides leadership to night staff to promote teamwork (floating), and compliance with nursing standards, policies and procedures.
    Outcomes

    • Evaluates and documents patient care personnel performance, provides coaching, mentoring and education to night shift staff, and participates in employee corrective action plans.
    • Utilizes risk management knowledge to identify high risk situations & initiates appropriate intervention in collaboration with the Dir. Responsible with Directors for staffing patient care units with an adequate number of competent staff based on acuity and resources available to provide for safe, quality patient care.
    • Identifies educational in-service needs for personnel and acts as a mentor and coach to new staff.
    Professional Practice

    • Assists with formulation & implementation of policies and procedures for the Hospital.
    • Supervises and provides leadership to the staff by acting as a role model. Promotes interpersonal and
    professional growth.

    • Promotes positive staff interactions. Is available to assist staff in clinical and stressful situations.
    • Adheres to practices and ensures compliance with SJH Corporate Compliance Program.
    • Participates in the Problem Resolution Process.
    Resources

    • Accountable for appropriate utilization of staffing, supplies and other resources as appropriate for patient care needs and budget.
    • Demonstrates ability to operate mechanical equipment safely and reports malfunction of equipment/supplies appropriately and in a timely manner. Follows up on repairs and/or notifies Dept. Leader.
    • Demonstrates good time management skills and coaches staff on efficient use of time and resources.
    Care Delivery

    • Acts as coach/clinical expert in developing nurses' clinical skills and judgment. I.e. assisting with difficult IV starts, assessing changing patient condition, or calling providers.
    • Proactively facilitates hospital throughput including providing resources, managing patient placement, and patient transfers/discharges.
    • Initiates appropriate nursing interventions, utilizing proper techniques, procedures and safety precautions to meet patient needs.
    • Has nursing skills for basic assessment and treatment of medical, surgical, OB, psych, pediatric, and ortho patients of all ages.
    • Demonstrates awareness and knowledge of medication actions, side effects, toxicity, and protocols for use.
    • Makes rounds on all departments and patients at beginning and periodically throughout shift to identify actual and potential high risk
    patient or acuity/staffing issues.
    Job Requirements
    Minimum Education


    Required:

    BSN


    Preferred:
    Master's Degree in Nursing or related field preferred or in progress.
    Minimum Work Experience

    Required:
    Good communication, interpersonal, phone and customer service skills. Basic computer skills. Demonstrates leadership abilities with excellent oral and written communication skills. Must be able to articulate and speak clearly and be understood by patients, co-workers, and physicians.

    Preferred:
    Minimum of 5 years experience in acute care clinical setting preferred.

    Required Licenses:
    Current RN license with the authority to practice in the State of Wyoming. BLS, ACLS, PALS/ENPC required at time of hire. Additional certifications preferred.
    Required Skills
    Demonstrates leadership abilities with excellent oral and written communication skills. Must be able to articulate and speak clearly and be understood by patients, co-workers, and physicians.

    Ability to interface with all Medical Center personnel, patients, residents, families and providers in a positive, team orientated and professional manner.

    Good communication, interpersonal, phone and customer service skills. Basic computer skills.

    FUNCTIONAL DEMANDS
    Working Conditions
    Clinical area environments. Frequent stressful situations. Irregular hours. May require occasional night and weekend shift.
    Physical Requirements
    75% of time standing and walking. Irregular hours, meals, breaks. Must possess sight/hearing senses to meet job requirements. Intermittent computer use. Must possess the ability to lift, push, pull and move patients, equipment and supplies. Must be able to lift up to 50 pounds. Off shift work. Some stressful situations

    Direct Reports:
    None


    Reports to:
    CNO/COO

    Internal & External Contacts
    Patients, visitors, providers and hospital staff.

    Leadership Capabilities:
    Patient Focus (Nursing)


    • Is dedicated to meeting the expectations and requirements of patients
    • Gets firsthand patient feedback and uses it for improvements
    • Establishes and maintains effective relationships with patients and gains their trust and respect
    Attention to Detail (Nursing)


    • Completes tasks in a way that ensures there are not errors
    • Methodically and patiently reviews work to identify any mistakes or discrepancies
    • Creates and stores documentation in a way that is thorough and easy to access
    Quality Decision Making (Nursing)


    • Considers many factors and sources when making decisions
    • Is correct and accurate with most of his/her solutions and suggestions when judged over time
    • Is sought out by others for advice and solutions
    • Spends his/her time and the time of others on what's important
    • Quickly zeros in on the critical and few and puts the trivial many aside
    • Handles risks and uncertainty with composure
    Interpersonal Skills (Nursing)


    • Steps up to conflicts, seeing them as opportunities
    • Finds common ground and gains cooperation
    • Builds appropriate rapport
    • Taking responsibility for the consequences of one's own actions and decisions
    Timely Decision Making


    • Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure

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