Kidzone Leader - Ponte Vedra Beach, United States - YMCA of Florida's First Coast

Description

Position Summary:
Supervises the KidZone. Responsible for the welfare, safety and satisfaction of members and participants in the Kid Zone.


Essential Functions:

• Acts on behalf of Director in his/her absence, with regards to general member and/or staff concerns.
• Supervises the KidZone which includes recruiting, orientation, training, coaching, recognizing, and evaluating childcare staff.
• Monitors parent/child feedback.
• Ensures that KidZone has adequate staff at all times, securing substitutes when necessary.
• Meets with staff on a regular basis.
• Develops and implements structured plan for KidZone.
• Handles team staff concerns as they occur and communicate them to supervisor.
• Maintains health and safety standards of the KidZone.
• Provides superior customer service to members and their children by assisting with problem solving and conflict situations.
• Assists in the coordination of special staff, member and volunteer events.
• Participates in branch management functions and planning.
• Attends all required staff meetings and trainings. Assists supervisor with facilitating staff meetings.
• Knows and understands branch and association policies and procedures.
• Ensures proper set-up and break-down of area on a daily basis.
• Communicates appropriately with other staff members in a positive manner.
• Assists with volunteer training and modeling procedures.

NOTE:
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.


YMCA Competencies (Leader):

Values:
Accepts and demonstrates the Y's values.

Relationships:
Builds rapport and relates well to others.

Communication:
Listens for understanding and meaning; speaks and writes effectively.

Decision-Making:
Makes sound judgments, and transfers one situation to another


Innovation:
Embraces new approaches and discovers ideas to create a better member experience.

Emotional Maturity:
Accurately assesses personal feelings, strengths, and limitations and how they impact relationships.


Qualifications:

• High school diploma or equivalent with a minimum of 3 years of experience working with children in education and/or healthcare.
• Prior experience working in a service-oriented environment.
• Minimum of 3 years of supervisory experience.
• Ability to work well with children of various ages and abilities.
• Ability to communicate effectively in a variety of situations.
• Ability to make decisions and work as a team player.
• Ability to multi-task effectively.
• Willingness to maintain a flexible schedule.
• Ability to creatively solve problems.
• Ability to maintain safe environment.
• Excellent organizational and presentation skills to aide in planning within the Kid Zone.
• Familiarity and experience with budget control.

Physical Demands:
Ability to plan, lead and participate in activities.