Lead Call Center Specialist - El Paso - Koniag

    Koniag
    Koniag El Paso

    4 days ago

    Description

    Lead Call Center Specialist

    Koniag Professional Services, a company that supports government customer needs, is hiring bilingual English/Spanish call center specialists to work in El Paso, TX. This position is for US citizens eligible for Public Trust clearance.

    We offer competitive compensation and an extraordinary benefits package including health insurance, 401K with company matching, flexible spending accounts, paid holidays and vacation time.





    • Deliver high-quality services to callers by providing real-time guidance and crisis response while promoting safety and well-being.

    • Communicate effectively in English and Spanish to serve the needs of all callers.

    • Maintain professional judgment during critical calls ensuring compassionate service delivery.

    • Triage calls appropriately identifying necessary responses or referrals.


    • Document interactions post-call according to set protocols

  • Work in company

    Call Center Specialist

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    Call Center Specialist

    Only for registered members

    Koniag Professional Services is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our government customer. · We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, · 401K with company matc ...

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    Call Center Specialist

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    Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, ...

    El Paso, TX, USA $26,000 - $42,000 (USD) per year

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    Lead Call Center Specialist

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    Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists Leads (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El ...

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