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    Director Quality IV - Cleveland, United States - Cleveland Clinic

    Cleveland Clinic background
    Description
    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is a top ranked hospital in the United States.

    At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

    We are looking for a future caregiver to take on the role of a Director Quality IV within our world-class team of caregivers.

    Within this role, you will direct overall hospital quality management and monitoring. Coordinates and implements Quality and Patient Safety initiatives to ensure operational alignment with assigned Hospital/Institute and organizational objectives. Acts a member of the local leadership team and supports unique challenges within the assigned facility. Models Cleveland Clinic Core Values and behavioral standards.

    Coordinates with nursing, care management, medical staff, and others as appropriate to ensure compliance with all standards and favorable performance on quality, utilization, and experience metrics.

    At Cleveland Clinic, we know what matters most.

    That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.


    Here, you'll find that we offer:

    resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being, and your future.

    When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.


    Responsibilities:


    Collaborates with leadership and support teams to develop, and maintain an integrated Quality Plan to achieve quality, safety and patient experience municates priorities to stakeholders at all levels and drives performance on hospital OKRs related to safety and quality.

    Support the medical staff peer review and committees for quality improvement. Ensure ongoing professional practice evaluation and focused evaluations are conducted thoroughly and justly.
    Drives continuous improvement activity around quality, safety, and patient experience priorities and coordinates improvement projects.
    Ensures continuous patient and survey readiness for the hospital and all associated outpatient locations.
    Act as the local leader with the infection prevention department to reduce infections.
    Measures and analyzes data reflecting processes and outcomes prioritized by Hospital and the Clinical Transformation Leadership Team. Acts as the local expert in safety and quality performance for the Hospital.
    Facilitates dashboard reviews, data analysis and decision-making from data. Identify and address root causes to lead to sustainable improvement.
    Acts as a champion for continuous improvement utilizing the Cleveland Clinic Improvement Model. Coaches others to improve organizational capacity for improvement.
    Manages the budget for the local quality department as a steward of limited resources.
    Supports enterprise improvement projects as necessary.

    Develops relationships with skilled nursing facilities, home care agencies, and other groups that support the patients served by the hospital.

    Presents to the governing body on quality performance and goals.
    Ensures productivity, performance, and engagement of local clinical transformation team members regardless of reporting relationships.


    Other duties as assignedEducation:
    Bachelor's Degree in Nursing, Healthcare Administration, Business, Engineering or related field required

    Master's Degree preferredCertifications:
    Certified Professional in Healthcare Quality (CPHQ)

    Required within 1 year of hire.
    Certified Professional in Patient Safety (CPPS) plexity of Work:
    Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
    Must be able to work in a stressful environment and take appropriate action.
    Requires strong communication, organizational and time management skills.


    World Class Service Orientation:
    Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner

    Adaptability:
    Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback

    Efficiency and Effectiveness:
    Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully

    Essential Job Requirements:

    Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.

    Managerial


    Responsibilities:
    Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints

    Note:
    The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.

    This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.


    Work Experience:
    Minimum seven years process improvement or quality management experience.
    Healthcare experience preferred.
    Progressive quality and performance improvement research, leadership, supervision or project team management required.


    Physical Requirements:
    Manual dexterity to operate office equipment.
    Requires frequent data entry, standing, walking and sitting.
    Normal or corrected vision, hearing and speech.


    Personal Protective Equipment:
    Follows standard precautions using personal protective equipment as required

    Pay RangeMinimum hourly:
    $53.90Maximum hourly:
    $82.19The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

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