Hotel Housekeeping Manager - Olympia, United States - BMI Hospitality Management

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    Job Description

    Job Description

    Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Housekeeping Manager. If you think you'd be a great addition to our team, please apply

    Benefits:

    • Medical, dental, and vision offered after qualification period
    • Competitive performance bonuses of up to $$ monthly
    • 401k with match offered after qualification period
    • Employee discounts at Marriott Hotels worldwide
    • Washington State Paid Sick Leave
    • Vacation time accrued based on hours worked
    • Free parking
    • Ten paid holidays each year

    Job Description: Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate personnel.

    • Supervises work activities of housekeeping staff
    • Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
    • Ensures adherence to company quality standards by inspecting rooms, including deep cleans
    • Distributes keys and work assignments to staff
    • Responsible for departmental supply ordering
    • Authors and conducts employee performance evaluations
    • Addresses guest complaints regarding housekeeping service or equipment
    • Assists General Manager in the selection of housekeeping personnel
    • Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
    • Monitors linen and guest supply inventory
    • Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
    • Completes follow-up on vacant or occupied rooms
    • Assumes function of Housekeeper or Houseperson, as necessary
    • Takes control of lost and found items as appropriate

    Job requirements:

    • Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required
    • Maintains professional appearance and demeanor always
    • Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance
    • Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures
    • Knowledge of Microsoft Office, Word, and Excel
    • Ability to build and motivate team members at all levels, excellent communication and leadership skills are necessary to ensure the continued success of the hotel
    • Exceptional leadership and team building skills and ability to develop people ·

    Required Education / Certifications / Work/Industry Experience:

    • 2+ years of work experience in housekeeping or custodial role
    • Hospitality or related industry experience
    • Previous supervisory or management experience preferred
    Job Posted by ApplicantPro