Hotel Housekeeping Manager - Olympia, United States - BMI Hospitality Management

Description

Job Description

Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Housekeeping Manager. If you think you'd be a great addition to our team, please apply

Benefits:

• Medical, dental, and vision offered after qualification period
• Competitive performance bonuses of up to $$ monthly
• 401k with match offered after qualification period
• Employee discounts at Marriott Hotels worldwide
• Washington State Paid Sick Leave
• Vacation time accrued based on hours worked
• Free parking
• Ten paid holidays each year

Job Description: Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate personnel.

• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Responsible for departmental supply ordering
• Authors and conducts employee performance evaluations
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper or Houseperson, as necessary
• Takes control of lost and found items as appropriate

Job requirements:

• Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required
• Maintains professional appearance and demeanor always
• Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance
• Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures
• Knowledge of Microsoft Office, Word, and Excel
• Ability to build and motivate team members at all levels, excellent communication and leadership skills are necessary to ensure the continued success of the hotel
• Exceptional leadership and team building skills and ability to develop people ·

Required Education / Certifications / Work/Industry Experience:

• 2+ years of work experience in housekeeping or custodial role
• Hospitality or related industry experience
• Previous supervisory or management experience preferred