Customer Support Analyst - New London, CT
1 month ago

Job summary
We have a Customer Support Analyst position available in New London, CT. This role involves validating and completing incoming customer orders, managing customer orders and proactively communicating to prevent issues that could impact delivery on time in full. The ideal candidate will have excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget.The successful candidate will also have independent judgment required to plan, prioritize organize accomplish diversified work load manage requirements of multiple customers concurrently as well as exceptional customer service skills strong computer skills proficiency with word processing spreadsheet presentation software email meeting management software business specific software supporting business applications experience with SAP desired.
Job description
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