IT Network Engineer - Kennewick, United States - City of Kennewick

Description

Salary : $96, $128,856.00 Annually

Location : Kennewick City Hall, WA

Job Type: Full-time

Job Number: _ITNetworkEngineer

Department: Management Services

Division: Information Services

Opening Date: 05/07/2024

Closing Date: 6/18/2024 11:59 PM Pacific

FLSA: Exempt

Bargaining Unit: Non

Description

First review after 3 weeks - after 5/28/2024

CORE VALUE STATEMENT
The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions.

SAFETY STATEMENT
We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City's Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans.

CLASSIFICATION SUMMARY
Under general direction of the IT Operation Supervisor, the IT Network Engineer ensures the stability and integrity of in-house voice, data, video and wireless network services. This is achieved by planning, designing and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, The Network Engineer will participate with the installation, monitoring, maintenance, support and optimization of all network hardware, software and communication links; is also responsible for all maintenance related activities for switches, uninterruptable power supplies, and phone/voice routers and related software. The Network Engineer will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training as required. The Network Engineer works together with Systems Engineers as a team to distribute the workload for network administration and infrastructure support.

WORK SCHEDULE
The initial work schedule for this classification will be full-time, Monday through Friday. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This classification is exempt under the FLSA.

This position will also have rotation in off hours on-call support.
Examples of Work Performed (Illustrative Only)

The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned.

• Perform a variety of technical duties related to the design, development, acquisition, implementation, production support, system administration, and maintenance of complex networks and related systems.
• Create and maintain documentation as it relates to network configurations, network mappings, processes, and service records.
• Conduct research on network products, services, protocols and standards to remain abreast of developments in the networking industry; Conduct product evaluations for upgrades of hardware and software by identifying strengths, weaknesses, and potential benefits.
• Design, implement and support firewalls, site-to-site VPN and remote access VPN.
• Develop methods to integrate new technologies with existing technologies. Evaluate options in network infrastructure planning to support new applications and technologies.
• Assist with interacting and negotiating with vendors, outsourcers and contractors to secure network products and services and provide vendors with design specifications as needed.
• Develop, design, and implement quality assurance testing and performance monitoring.
• Collaborate with Management to assess near and long term network capacity needs, as well as analyze, provide technical recommendations and perform capacity-planning activities for LAN, and WAN expansions.
• Design multi server systems to meet City needs and resolve complex installation/ support problems.
• Ensure network connectivity of all servers, workstations, voice/data equipment, network printers, fax machines and other network appliances.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network performance; provides network performance statistics and reports as needed; and troubleshoot problem areas as needed.
• Configure and test network adapters for optimum LAN performance
• Maintain security policies and standards related to City network infrastructure and data integrity and provide feedback on process/policy changes.
• Assist in strategic planning and policy development covering network facilities and city Information Technology related issues. Participate in and support IT team discussions and activities in a constructive, open and positive manner.
• Operate a variety of modern office equipment to include, but not limited to, printers, copiers, calculators, multi-line phone systems, scanners and fax machines, or other specialized equipment, and personal computers in a windows based computing environment using standard or customized software application programs appropriate to assigned activities.
• Provide continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
• Performs other related duties as assigned.

Employment Standards

This position requires a Bachelor's degree in computer science, information systems, or related field and a minimum of five years of experience in following areas: Current version of Microsoft Desktop OS: Current version of Windows Server OS , Microsoft Windows Active Directory, Cyber Security Architecture , Business Class Firewalls, Cisco UCS, Cisco Switches & Routers, Wireless LAN Controllers, NAC , or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above.

• Must possess and maintain a valid State of Washington driver's license.
• Must be certified in CCNA (Routing & Switching) and CCNA (Security) within one year.
• Must have experience in analysis, design, implementation and maintenance of network and telecommunication related hardware and software
• Must have ICND experience with Cisco devices such as ASA or PAN firewalls, UCS, wireless LAN controllers, core switches & routers, and NAC; and Windows Server.
• Must pass a criminal background investigation.
• Must maintain a level of mental and physical fitness required to perform the essential functions of this classification.

Supplemental Requirements

To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities:

Knowledge of:

• Applicable Federal, State, and local laws, rules, codes and regulations related to assigned activities to include applicable data privacy practices and laws.
• Network hardware, protocols and internet standards.
• Modern office practices, methods, procedures and equipment.
• Record-keeping principles, procedures, and techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Public speaking techniques.
• Interpersonal skills using tact, patience and courtesy.
• Technical aspects of field of specialty.
• Experience with backups, restores and recovery models.
• Experience with MS SQL
• Knowledge of ITIL Foundation principles preferred.

Skills & Ability to:

• Proven experience and success with LAN, WAN, and VLAN design and implementation.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Excellent hardware troubleshooting experience.
• Competence with testing tools and procedures for voice and data circuits.
• Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and effectively manage time to ensure deliverables are completed on-time.
• Demonstrated ability to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines.
• Maintain confidentiality of sensitive materials and information.
• Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions.
• Ability to work cooperatively in a team-oriented, collaborative environment.
• Ability to work flexible hours or work over the weekend, after hours or on holidays as needed.
• Ability to learn new technologies.
• Must maintain regular attendance and punctuality.

The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law.

Paid Holidays
12 per year (9 scheduled; 3 "floating")
New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed.

Paid Time Off (PTO)
The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked.

Accrual per Month:
0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs
12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours

Retirement Plan
All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/

PERS Employee Contribution Rate Employer Contribution Rate
Plan II 6.36% 9.53%
Plan III Employee Choice (see booklet) 9.53%

Deferred Comp
The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ()

Medical, Dental & Vision Insurance
The City currently pays the entire dental and vision insurance premiums for the employee and dependents. Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents.

Life Insurance
1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna).

Long Term Disability
The City pays the entire long-term disability premium for employees through New York Life (previously Cigna).

Wellness Program
The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses.

Employee Assistance
An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling.

Other Benefits Offered

• Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care)
• Aflac Supplemental Insurance
• Tuition Assistance
• Bereavement Leave
• Overtime
• Direct Deposit (paydays are 5th and 20th of the month)

01

"IMPORTANT NOTE: Before submitting this application, be sure to review your application for accuracy. The information you provide on your application, along with the answers to the supplemental questionnaire, will be reviewed to determine whether you meet the minimum qualification requirements indicated on the job posting. Failure to provide sufficiently detailed information. may result in your application being rejected. Therefore, it is important that you provide the name of your employer, your job title, dates of employment (from-to, month/year), hours worked per week, and a detailed description of your duties for each job listed on your application. Do not submit an online or hard copy resume in place of the application or supplemental questionnaire. ""See Resume"" as an answer to an application or supplemental question is not acceptable. However, if you choose to submit a resume in addition to your application, be sure it includes the same employment information mentioned above. I have read the above statement and understand that failure to provide sufficiently detailed information may result in my application being rejected."

• Yes
• No

02

Are you currently certified in CCNA (Security)?

• Yes
• No

03

Are you currently certified in CCNA (Routing & Switching)?

• Yes
• No

04

Do you have a certification? If Yes, please list and describe:

05

Please select the highest level of education you've completed:

• High School Diploma or G.E.D.
• Associate's Degree
• Bachelor's Degree
• Post-Graduate Degree

06

Please state the specialization of your degree:

07

Please describe the number of years of experience you have in analysis, design, implementation and maintenance of network and telecommunication related to hardware and software.

• 0 Years
• 1-2 Years
• 3-4 Years
• 5+ Years

08

From the options below, select all that you have at least 5 years of experience in:

• Current version of Microsoft Desktop OS: Current version of Windows Server OS , Microsoft Windows Active Directory
• Cyber Security Architecture
• Business Class Firewalls
• Cisco UCS
• Cisco Switches & Routers
• Wireless LAN Controllers

09

Please describe the number of years of experience you have in ICND with Cisco devices such as ASA or PAN firewalls, UCS, wireless LAN controllers, core switches & routers, and NAC; and Windows Server.

• 0 Years
• 1-2 Years
• 3-4 Years
• 5+ Years

Required Question