Materials Management Team Lead - Chicago, IL, United States - Gerresheimer

Description

Gerresheimer is the global go-to partner for medicine packaging, drug delivery devices and solutions with the broadest product range for pharma, health, well-being and biotech.

We bring every kind of medicine safely, reliably and conveniently to or into the patient.

We are driven to achieve our ambitious goals through a high level of expertise, a focus on quality and the purpose of what we do.

Thanks to the involvement of our comprehensive international network and their industrial competence, we know the markets and develop innovative and sustainable solutions.

The Quality Control Lead is responsible for maintaining an effective quality system and provide leadership to the employees in the quality department to ensure that all products manufactured by the facility meet customer specifications.

This role must understand the balance between glass production and product quality. This role is a night shift that runs from 6pm - 6am on a 2-2-3 schedule.
Responsible for all product quality at the Chicago Heights plant.

Directs the activities of the Quality Inspectors, Q.Directs all resort activities for the Japanese Resort and oversees the Resort process including documentation, and Plant communication to Scheduling and Sales group.

Supervises the Quality Department and Quality System of the Chicago Heights Plant.
Works with internal staff to resolve quality issues.
Assists Plant and Company Management in preparing quality related reporting and presentation materials.
Investigates customer complaints using root cause analysis tools and methodology.
Perform batch record review on daily quality control line paperwork
File quality control line paperwork
Give defect training to new hires and customers, in addition to an annual defect class for all production employees
Participates in plant management staff meetings and quality initiatives
Maintaining and controlling calibration records for all test and inspection equipment
Performing tests and measurements using existing measurement equipment to ensure product meets specifications.
Participating in teams to help make necessary improvements and changes to all process related issues
Respond to customer requests via email or phone.
Ensures that quality relevant trainings are completed upon implementation and affectivity of the SOP.
Facilitates quality related problem solving and work out sessions to address issues not requiring the formal DMAIC approach. (Only if not formalized as CIP project / initiative)
Conducts special data analysis projects as requested by management.
Facilitates project completion by recognizing and addressing organizational barriers.

Instructs and coaches managers, supervisors and team leaders to establish performance measurement systems and goals aligned with organizational objectives.

Works with process owners and IT resources to make data available to process owners and for process improvement teams.

Provides technical and statistical expertise to teams to enhance the quality of services/products.
Maintains acceptable standards of housekeeping & wears proper personal protective equipment (PPE)
Lead and develop corrective & preventive actions in regard to internal and external customer complaints.
SAP including processing requisitions and budget maintenance.
Communicate plant mould equipment needs with vendors; follow up with planning to ensure timely deliveries.

Ability to identify complex problems related to production, develop and evaluate options, and implement solutions by developing procedures and training.

Ability to read/understand blueprints, sketches and quality specifications to tolerances of +/- .Perform other duties as assigned by the Quality Manager.

A four-year college degree, preferably in a technical field, is strongly desired. Previous experience dealing with customers inside and outside of the facility.
~5 years of experience working in manufacturing quality.
~ Must work weekends as required by a 2-2-3 shift pattern
~ Speak and write English fluently.

Pharmaceutical packaging experience is a plus.
Organizational skills and ability to multitask (work on several projects at once).
Project Management Skills
Lean Six Sigma Black or Green Belt preferred
CSSBB, CQE, CQA, CQM or other quality certification preferred
Project Management Certificates (PMI, PMP) is preferred
Self-starter-able to work with minimal supervision
Able to handle pressure of time constraints in meeting Quality goals