Customer Service Representative - East Amherst - U-Haul

    U-Haul
    U-Haul East Amherst

    3 days ago

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    Description

    Job Title: Customer Service Representative

    About the Job:

    We are seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a representative, you will be the face of our company, providing exceptional service to customers and ensuring they receive the help they need on their journeys.

    You will work as part of a supportive team to inspect and maintain equipment, assist customers with U-Haul products and services, and use up-to-date technology to dispatch and return equipment.

    Responsibilities:

    • Assist customers inside and outside a U-Haul center
    • Use smartphone-based U-Scan technology to manage rentals and inventory
    • Move and hook up U-Haul trucks and trailers
    • Clean and inspect equipment on the lot
    • Answer questions and educate customers regarding products and services
    • Prepare rental invoices and accept equipment returned from rental
    • Install hitches and trailer wiring
    • Fill propane
    • Drive a forklift
    • Other duties as assigned

    Requirements:

    • Valid driver's license
    • Ability to maintain a good driving record
    • High school diploma or equivalent

    About Us:

    We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive compensation package. Our motto is "Hire Fast, Pay Fast", and we offer a $100 hiring bonus and a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program.

    Work Environment:

    The work involves moderate risks or discomforts, and may require special safety precautions. The physical demands of the job include long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

    Contact Information:

    Please note that U-Haul is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law.



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