Customer Care Expert - Lowell
2 weeks ago

Job summary
A key part of Enwork's secret sauce is the relationships and connections we have developed with our sales reps, dealers, installers, and other decision makers.
+Responsibilities
- Partner with internal departments to manage orders within assigned territories.
- Issue resolution which includes root cause analysis, documentation, and creating replacement orders as needed.
- Daily communication with customers, dealers and sales reps via email, phone, and video.
Skills
- Strong attention to detail. < li > Ability to manage time and prioritize tasks. li >< li > Excellent multi-tasking ability. li > ul >
Job description
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