Customer Service Representative - Cohasset, United States - Lapels Dry Cleaning

Lapels Dry Cleaning Cohasset, United States

5 days ago

Part time

Description

Lapels has pioneered a unique Dry Cleaning Program that features a boutique like, Environmentally Friendly Dry Cleaning Experience. Lapels has been heralded as The Future of Dry Cleaning since 1999 when they started building a different kind of Dry Cleaning operation.

Lapels Dry Cleaning is looking for energetic, outgoing Customer Service Reps

Lapels Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service in the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.

Job Responsibilities - Front:

Provide warm, engaging interaction with customers
Provide clear descriptions of Lapels services and processes to customers
Check in customer orders; inspect, sort, & tag for cleaning
Solve customer problems as needed
Communicate problems, record issues, keep accurate records
Process customer payments and discounts
Perform standard opening and closing duties
Keep store clean and tidy

Job Responsibilities - Back:

Inspect finished garments per Lapels quality control requirements
Assemble finished garments to order slot
Bag completed orders
Register and place bagged orders alphabetically

To learn more about Lapel's, visit

Previous customer service experience an asset * Dry Cleaning experience is considered an asset * Must have a flexible schedule * Must be comfortable working while standing for long periods of time * Strong attention to detail * An understanding of textiles and garments is helpful

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