collection management executive - Agoura Hills - beBeeDepartmentLead

    beBeeDepartmentLead
    beBeeDepartmentLead Agoura Hills

    1 day ago

    Job title: 30-Day Collections Department Lead

    Description

    Department Lead Job Description

    The Department Lead plays a crucial role in overseeing the department, ensuring proper coverage for call volume and reviewing reports for compliance purposes. This position involves participating in training and coaching of call center staff, investigating and resolving escalated issues, and providing lead support in the absence of a Supervisor.


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