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    Automotive Internet Customer Service Representative- Dallas Chrysler Dodge Jeep Ram - Group 1 Automotive

    Group 1 Automotive
    Group 1 Automotive Dallas, United States

    1 week ago

    Default job background
    Full time
    Description

    DALLAS CHRYSLER DODGE JEEP is part of fast growing Group 1 Automotive, a leader in the retail automotive industry. We are looking to add a qualified INTERNET CUSTOMER SERVICE REPRESENTATIVE to our team.

    In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

    • Responsibilities:

    •Provides customer service in support of auto parts sales

    •Processes auto parts orders

    •Performs various data entry functions

    •Replies to customer inquiries via email and telephone

    •Builds business relationships with customers ensuring their satisfaction

    •Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customers, co-workers and suppliers.

    Qualifications:


    •One or more years of previous experience as a customer service representative preferred.

    •Call center experience a plus.

    •Knowledge of automotive parts preferred.

    •Intermediate knowledge of MS Office and other desktop applications.

    •High school diploma or equivalent.

    •Great attitude with high-energy personality.

    •Excellent customer service skills.

    •Professional appearance and work ethic.

    •Ability to work well in a process driven environment.

    •Outstanding communication skills in both verbal and written.

    •Ability to work with minimum supervision.

    Group 1 Automotive is an Equal Employment Opportunity employer.

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