Manager, Asset and Config Operations - Portsmouth

Job summary

This role will offer a hybrid work model out of our Portsmouth office or Plano TX Lead operational excellence as our Manager of Operations by driving successful delivery of business outcomes strict SLA adherence and meticulous attention to detail across asset and configuration management You'll manage and coach a high-performing team of analysts optimize workload distribution and implement process improvements using KPI dashboards and root-cause analysis Build compelling business cases present clear findings recommendations to leadership ensure measurable outcomes through disciplined execution Ideal candidates bring strong business acumen advanced data fluency proven coaching experience 7+ years relevant leadership operational analysis responsibilities Manage correct distribution workload to maximize outcome evaluates potential operational changes design new approaches methodologies Oversees building the business case making changes current practices programs procedures Leads conducting current state assessment opportunity assessment cost benefit analysis feasibility assessment etc Oversees implementation evaluation business process changes typically function-wide scope partnering stakeholders Manages KPI data in dashboards works with data analytics team determine cause identified issues Assists development presentations senior management regarding findings recommendations Hires develops provides coaching makes compensation recommendations for team members Defines individual performance objectives development plans ensures alignment department function group objectives Fosters environment continuous improvement methodologies applied deliver value customers Qualifications Advanced knowledge data sources tools software applications optimization drivers Extensive knowledge asset config management disciplines practices Experience ServiceNow FlexeraOne preferred Demonstrated ability exercise influence engage employees communicate effectively promote collaboration teamwork change initiatives build value customers service orientation innovation continuous improvement Displays solid business acumen integrated thinking Competencies acquired bachelor's degree equivalent experience Advanced degree preferred Minimum years relevant experience include business analysis work prior working effective leadership capacity People leadership experience required About Us Pay Philosophy typical starting salary range determined number factors skills education certifications location full salary range reflects competitive labor market value employees positions across national market provides opportunity progress as employees grow develop within role Some roles Liberty Mutual corresponding compensation plan may include commission bonus earnings rates vary based multiple set forth compensation plan role At Liberty Mutual goal create workplace everyone feels valued supported thrive build environment welcomes wide perspectives experiences inclusion embedded every aspect culture reflected everyday interactions comes life comprehensive benefits workplace flexibility professional development opportunities host opportunities provided Employee Resource Groups Each employee plays role creating inclusive culture supports individual do best work Together cultivate community everyone can make meaningful impact for our business customers communities serve We value hard work integrity commitment make things better put people first offering you benefits support your life well-being learn more about benefit offerings please visit Liberty Mutual equal opportunity employer will not tolerate discrimination race color national origin sex sexual orientation gender identity religion age disability veteran status pregnancy genetic information any basis prohibited federal state local law Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco}

Job description