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Team Lead/ Supervisor - Chicago, United States - Northern Trust
Description
Sr Consultant, Transfer Agency page is loadedSr Consultant, Transfer Agency
Apply
remote type
Hybrid
locations
Chicago, IL
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R122946
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
DescriptionThe Partnership Services Group provides a third-party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, fees, and statements.
The department is responsible for client and investor document management, processing and quality checking of transactions and maintaining the register of investors in response to investor instructions.
The primary responsibility of this Supervisor role is to manage and support a team of Investor Service Specialist at both the Junior and Senior levels within the Partnership Services team.
The Supervisor reports to the Vice President, Section Manager and assists with workflow distribution, coaching and developing, metrics and maximizing the effectiveness of the team.
This includes organizing the work of the team, assigning tasks, setting goals, monitoring and ensuring timely and accurate completion of the work.
The key responsibilities of the role include:
Oversight of the processing of a wide range of client transactions through internal systems, for regulatory and client standards
Managing metrics, team performance and development conversations
Responsible for various bespoke client processes including projects, on-boarding new business and process management
Assist team with investigating and resolving inquiries and exceptions; serve as a subject matter expert for the team
Effective communication with the Relationship Management Team and including external clients the team's support
Responsible for workflow distribution and the effective use of resources within the team
Ensure all procedures are kept up to date and are adhered to daily
Assist the Vice President in establishing goals and objectives for the team
Generate process and system enhancement ideas with a solution-oriented mindset
Conducts performance management and career development discussions and processes
Qualifications
The successful candidate will benefit from having:
A College or University degree and/or relevant work experience is required. Preferably 2 years leading direct reports.
Has led teams or worked in a operational client centric environment. Financial Services / Banking desired but not a must have
Excellent oral and written communication skills
Ability to manage multiple tasks while meeting deadlines to time sensitive matters
Solution oriented, strong decision making and problem-solving skills
Leadership and organizational skills required to prioritize assignments and provide feedback to staff
Has worked in a collaborative team environment with the ability to work under pressure with minimal supervision
Proficiency in Microsoft Word, Excel, PowerPoint and project management tools
Working with Us:
As a Northern Trust partner, greater achievements await.
You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.
#MadeForGreaterReasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Us
Looking for greater?
You found it.
A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals.
Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies.
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Centeror call North America), Asia Pacific), India), Europe, Middle East and Africa) and let us know the nature of your request and your contact information.
Equal Employment Opportunity Statements
APAC/INDIA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants.
Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age.
All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice.
This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
Northern Trust is an Equal Opportunity Employer.Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
EMEA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants.
Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age.
All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice.
This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
USA EEO STATEMENT
It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.
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