- Must be 18 years of age or older
- No high school diploma, GED or college degree required.
- No experience required and on the job training provided.
- One (1) year of prior multiline reception experience or dispatching experience preferred
- Establish and maintain effective communication and working relationships with clients, coworkers, shift coordinators, supervisors, managers, etc.
- Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- Ensure timely and efficient movement of resources according to work orders and/or resource schedules
- Oversee all communications within specifically assigned area(s)
- Receive or prepare work orders and work schedules
- Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
- Recognize and mitigate a variety of issues encountered within the department and other work environments
- Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
- Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
- Compile statistics and reports on work progress.
- Monitor daily services and provide updates and reports
- Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
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Dispatcher - No Experience Required - Nashville, United States - ABM Industries
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Description
Overview
The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits ) | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications:
Preferred Qualifications:
Responsibilities:
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
Military Occupational Specialty Code: 51R, 6370, 1141
REQNUMBER:
87275
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.