Employee Benefits Account Administrator - Dallas, United States - Alera Group

Description

Alera Group is seeking an Employee Benefits Account Administrator to join our Select Business Unit. This role will support our Essential Team, focused on group sizes of 2-19 lives.

Alera Group was formed on January 1, 2017, and is one of the largest independent, national insurance and financial services firms in the U.S. with over $1 billion in revenue. Alera Group is a very entrepreneurial firm bound together via a culture of collaboration which is reinforced by the practice of The Collaborative Way.

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success.

If that is what you're looking for, this is your chance to be part of an amazing organization

Assist with all aspects of the placement and service of employee benefits for our clients, including but not limited to:

• Work with vendor/carriers/providers and/or another external partner, as appropriate, to resolve claims and other benefits-related issues
• Handles all in-force client service issues and processing of requests
• Explains administrative processes for employee enrollment/change/terminations using correct carrier forms
• Updates benefits client portal websites (as requested)
• Assists with audits, required filings, and other compliance-related initiatives
• Remain current on legislative updates affecting the benefits function to ensure regulatory compliance
• Performs other related duties as assigned by management
• Life & Health license required
• 2-3 years of relevant experience
• Small group (2-19 lives), and fully insured experience strongly preferred
• Experience with PerfectQuote and BrokerageBuilder a plus
• Ability to be highly organized & detail-oriented in a fast-paced environment
• Proficiency in MS Office Suite (Outlook, Excel and PowerPoint proficiency required)
• Excellent written and verbal communication skills and customer service oriented
• Enjoys working in, and actively helps to support and cultivate, a collaborative team atmosphere
• Ability to multi-task and shift priorities as necessary
• College degree preferred, but not required; Experience equivalent considered
• Ability to work with others at all levels both internally and externally in a professional manner

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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