Host - Peppoli (Part Time) - Pebble Beach, United States - Pebble Beach Resorts

Description

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts.

This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share.

Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach.

The company also operates five renowned golf courses:

Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center.

It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:
The Host greets guests and oversees the dining room reservations. Ability to oversee the efficient seating and scheduling of guests. Maintain a professional demeanor in stressful situations.


Essential Duties & Responsibilities:

• Oversee and assist in maintaining cleanliness of outlet.
• Describe table settings to busser, whenever set-up differs from the usual.
• Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving.
• Assist with special event set-up, such as skirting buffet or inserting menu cards.
• Check reservations in book and assign table numbers. Ensure availability for resort guests.
• Call to confirm large parties.
• Check schedule and staffing levels.
• Check all menus for cleanliness and accuracy.
• Answer the telephone, take reservations and give directions to restaurant.
• Maintain waiting list, select table and escort guests to the table.
• Resolve guest problems whenever possible and direct communication with manager.
• Answer questions regarding menu items.
• Schedule reservations according to established procedures.
• Take beverage order and serve drinks when necessary.
• Provide captain's list when necessary.
• Bring guests' needs to the attention of appropriate dining room staff or management.
• Complete daily labor report.
• Close restaurant, locking all doors and wine storage.
• Open restaurant and pick-up bank.
• Pay all servers at the end of the shift and balance the bank.
• Assign stations to wait staff.
• Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills:

• Excellent customer service skills.
• Food certification required.
• 1+ years' experience as a host in a high volume restaurant.
• Ability to stand for long periods of time.
• High school diploma or equivalent.

Desired Skills:

• Basic computer skills, POS systems helpful.

Physical Requirements:
Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Firm grasping and repetitive hand-use required.