Customer Service Representative - Fort Smith, United States - Heath Roberts - State Farm Agent

Heath Roberts - State Farm Agent Fort Smith, United States

1 week ago

Description

Job Description

Job DescriptionPosition Overview

State Farm Insurance Agent located in , is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Heath Roberts - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Not all State Farm offices are the same.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive...

Salary plus commission/bonus
Health benefits
Profit sharing
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency

Requirements

Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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