- Provide executive oversight of hospital operations, clinic operations, ambulance services, ancillary departments, and support services
- Ensure operational alignment with Cascade Medical's mission, Shared Values, and strategic priorities
- Translate strategic plans into clear operational goals, metrics, and accountability
- Serve as executive leader during CEO absences as directed or in emergency situations as directed by the Board
- Foster a culture where employees feel respected, heard, and supported
- Hold leaders accountable for modeling servant leadership and Cascade Medical's Shared Values
- Promote open communication, psychological safety, and constructive feedback at all levels
- Support leadership development, succession planning, and workforce stability in a rural healthcare environment
- Work effectively within a union environment while maintaining positive employee relations
- Partner with clinical leaders and medical staff to improve quality outcomes, patient safety, and care coordination
- Ensure systems support high reliability, regulatory readiness, and continuous improvement
- Treat errors and near misses as learning opportunities, not blame events
- Align operational processes with patient-centered care and community needs
- Ensure compliance with state and federal regulations applicable to Critical Access Hospitals, Rural Health Clinics, and Public Hospital Districts in Washington
- Maintain readiness for surveys, audits, and external reviews
- Oversee policies, procedures, and internal controls related to operational areas
- Ensure staffing models support quality care while maintaining financial responsibility
- Collaborate with finance leadership on budgeting, productivity, and operational efficiency
- Balance resource constraints with long-term sustainability and service excellence
- Lead strategic facility planning, capital prioritization, and space utilization
- Ensure facilities, technology, and infrastructure support safe, efficient care delivery
- Oversee IT systems that support clinical operations, data integrity, and reporting
- Build strong, trust-based relationships with physicians and advanced practice providers
- Represent Cascade Medical with professionalism and transparency in community and partner settings
- Support collaboration across departments and disciplines to advance the common good
- Bachelor's degree in healthcare, business, or related field
- Minimum five years of senior operational leadership experience in a healthcare organization of similar or greater complexity
- Demonstrated success leading hospital or multi‑department healthcare operations
- Strong knowledge of healthcare regulations, accreditation, and compliance
- Proven ability to lead through influence, build trust, and model organizational values
- Master's degree in Health Administration, Business Administration, or related field
- Experience in a Critical Access Hospital, rural health system, or Public Hospital District
- Knowledge of Washington State healthcare regulations and governance
- Employees feel respected, supported, and empowered to do their best work
- Leaders model Cascade Medical's Shared Values consistently and visibly
- Operations run reliably, safely, and in compliance with all regulatory requirements
- Quality outcomes, patient experience, and staff engagement improve year over year
- The organization remains financially stable while staying true to its mission and community commitment
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Chief Operating Officer - Leavenworth - Cascade Medical
Description
H&H Leadership Solutions invites you to explore an outstanding opportunity for a Chief Operating Officer position at Cascade Medical.
Cascade Medical, a Critical Access Hospital and Public Hospital District nestled in the heart of Washington's Cascade Mountains, is seeking a dynamic, values-driven COO to lead day-to-day operations and help advance its mission of caring for the health and well-being of the community.
This role requires a visible, values-driven leader who believes that every employee matters equally, that feedback strengthens performance, and that leadership means service. The COO partners closely with the CEO, executive team, medical staff, and Board of Commissioners to ensure operational excellence, regulatory compliance, and long-term sustainability.
Key Responsibilities
Operational Leadership
People, Culture, and Engagement
Quality, Safety, and Patient Experience
Regulatory and Compliance Oversight
Financial and Resource Stewardship
Facilities, IT, and Infrastructure
Community and Medical Staff Partnership
Qualifications
Required:
Preferred:
What Success Looks Like
If you are a visible, service-oriented healthcare leader who is ready to model Shared Values, strengthen operations, and serve a rural mountain community with integrity and transparency, we invite you to apply.
Apply here:
#J-18808-Ljbffr
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Chief Operating Officer
Only for registered members Leavenworth, WA
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Operations Manager in office
Only for registered members Wenatchee
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Operations Manager in office
Only for registered members Wenatchee, WA
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Operations Manager
Only for registered members Leavenworth
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Prin Tech Program Manager- Eng
Full time Only for registered members Leavenworth
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Experienced Administrative Assistant
Only for registered members Leavenworth
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Branch Manager
Only for registered members Leavenworth
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110 - Rooms Front Office 114 - Front Office Supervisor
Full time Only for registered members Leavenworth
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Night Desk Clerk
Part time Only for registered members Leavenworth
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Senior Manager: Lift Maintenance
Only for registered members Leavenworth
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Branch Manager
Full time Only for registered members Leavenworth
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Account Manager
Full time Only for registered members Leavenworth
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F&B Supervisor
Only for registered members Leavenworth
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F&B Supervisor
Full time Only for registered members Leavenworth
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Border Patrol Agent (BPA) - Experienced (GL9 / GS11)
Full time U.S. Customs and Border Protection- Leavenworth
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Guest Service Agent
Only for registered members Leavenworth
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Public Areas Attendant
Only for registered members Leavenworth
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Guest Service Agent
Full time Only for registered members Leavenworth
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Recreation Technician
Only for registered members Leavenworth
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Home Care Aide Needed
Only for registered members Leavenworth
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Staff Accountant
Full time Only for registered members Leavenworth