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Sunrise Manor

    Business Analyst - Sunrise, United States - AMEX

    AMEX
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    Description

    Join Team Amex as a Business Analyst at Amex Assurance Company

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

    At American Express, youll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

    Job Description:

    • Provide key analytics and deliver timely data-driven recommendations to the AAC Underwriting and Regulatory Affairs leadership team regarding key metric performance: Providing data analysis support to existing and new product initiatives to increase revenue while understanding broader business impacts
    • Understand data that drives KPIs inside and out and monitor them against goals regularly; identify changes, outliers and trends quickly, as well as underlying causes. Develop leading indicators to get ahead of metrics where possible
    • Work with the Director to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals. This varies from setting the agenda to driving flawless execution of various projects
    • Provide relevant reporting and readouts on an adhoc or scheduled basis
    • Understanding the relevant practices, modeling, and initiatives that drive outcomes within AXPs day-to-day risk management apparatus, particularly for Underwriting functions
    • Enable leaders to make informed decisions and drive performance within their teams by providing the right insights at the right time
    • Develop reporting and presentation materials for executive-level audiences. This could include AAC, GPOS, the Board of Directors or GSG Leadership, and more
    • Other planning duties as required: for example, calendar or meeting planning and management (staff meeting, department huddles, town hall preparation), general department logistics and administrative coordination

    Minimum Qualifications

    • Ability to think strategically and analytically with ability to translate analysis into actionable business strategies
    • Flexible, high energy team player with a can do attitude and the ability to lead multiple projects and work within timelines
    • Desire to work on ambiguous projects, crafting clarity while driving successful and meaningful outcomes
    • Strong skills in data management, analysis, and deriving actionable insights
    • Highly proficient in Excel with excellent skills in the other Microsoft Suite tools (PowerPoint, Word, OneDrive)
    • Experience with data and/or performance management tools, for example: Tableau, SQL, Qualtrics, NPM, CMS, etc.
    • Outstanding communication skills clear, logical, and succinct
    • Impeccable integrity required for handling confidential information

    Preferred Qualifications

    • Cornerstone/Lumi/BigQuery/Hive experience preferred
    • Comfortable with large data sets and data manipulation
    • Demonstrated track record of integrity, innovation, and excellence
    • Self-confident with the ability and willingness to challenge and be challenged
    • Superior attention to detail and organization skills

    About the Company:

    Global Partner Operations & Amex Assurance Company provides best-in-class specialty servicing. Specialty servicing includes insurance servicing, non-card servicing, and value generation marketing activities. As process owners, the team leads the end-to-end customer experience at both our third parties as well as our proprietary teams. Additionally, the team is responsible for the management and regulatory aspects of Amexs wholly owned subsidiary, Amex Assurance Company.

    Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

    For a full list of Team Amex benefits, visit our .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


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