Grocery Store Worker - Troy - Compassion Coalition

    Compassion Coalition
    Compassion Coalition Troy

    6 days ago

    Description
    Job Summary
    The Bargain Grocery Store Associate is a versatile team member responsible for supporting all aspects of store operations as assigned by management. This position requires flexibility to work in various areas including cashier operations, stocking, inventory management, and general store maintenance. Associates will be cross-trained to perform multiple duties and may be assigned to different areas of the store based on operational needs and customer demands.
    Essential Job Duties and Responsibilities
    (Additional duties may be assigned)
    Customer Service & Cashier Operations
    • Provides a positive customer experience with fair, friendly, and courteous service
    • Processes cash, debit, credit, and check transactions using POS systems
    • Registers sales by scanning items, itemizing and totaling customer purchases
    • Resolves customer issues and answers questions professionally
    • Bags purchases and assists customers as needed
    • Processes return transactions and handles customer complaints
    • Verifies credit acceptance and operates authorization systems
    • Balances cash drawer at beginning and end of shifts
    • Redeems coupons and applies discounts appropriately
    Stocking & Inventory Management
    • Sorts grocery items and assigns relevant labels and price tags
    • Stocks goods in an organized manner on store shelves
    • Maintains timely replenishment of products throughout the store
    • Monitors shelf life of goods and rotates products appropriately
    • Stores perishable goods at appropriate temperatures
    • Conducts regular inventory counts and maintains accurate records
    • Organizes and maintains stock room areas
    • Reports product damage and discrepancies to supervisor
    Store Maintenance & General Duties
    • Maintains order and cleanliness in all work areas and throughout the store
    • Sweeps, mops floors and assists with spill cleanup
    • Collects and organizes shopping carts
    • Handles garbage and maintains sanitary conditions
    • Follows all store policies, procedures, and safety regulations
    • Accomplishes related tasks and projects as assigned by management
    • Adapts to changing priorities and supports store operations where needed
    Supervisory Responsibilities
    This position has no supervisory responsibilities.
    Education and Experience
    • High school diploma or GED preferred
    • Prior retail, cashier, or grocery store experience preferred but not required
    • Willingness to learn and be cross-trained in multiple store functions
    • Good customer service abilities required
    • Basic knowledge of POS systems helpful
    Knowledge, Skills, and Abilities
    • Must possess excellent customer service skills
    • Self-starter with strong work ethic
    • Ability to handle and resolve customer complaints and concerns
    • Ability to work flexible hours including evenings and weekends
    • Ability to establish priorities and work independently
    • Ability to work effectively as part of a team
    • Strong organizational skills and attention to detail
    • Ability to check, count, and verify numbers accurately
    • High degree of personal integrity and reliability
    • Merchant mentality and sales-oriented approach
    • Flexibility to adapt to changing work assignments and priorities
    Physical and Mental Requirements
    • Ability to stand for extended periods, climb, balance, stoop, kneel, crouch, crawl, reach, sit, walk, push, pull, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions
    • Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects
    • Mental and visual attention to perform routine work tasks including stocking, cleaning, and operating simple tools and equipment
    • Ability to coordinate effectively with others and follow detailed instructions
    Environmental Conditions
    Associates may be exposed to inside and outdoor weather conditions, extreme cold (cold storage areas), dust and/or dirt, oils, chemicals, fumes, odors, and unpleasant tasks such as handling garbage and cleaning.
    Disclaimer
    • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities
    • This job description does not state or imply that these are the only duties to be performed. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by their supervisor
    • The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion
    • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship

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