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- Train and educate customers on how to effectively utilize our platform and integrate it into their current processes.
- SUCCESSFULLY AND CONSISTENTLY DELIVER ROI AND VALUE FOR OUR CUSTOMERS, CONSULTING THEIR BUSINESS AND WHILE LEVERAGING OUR PLATFORM.
- Building strong relationships with clients based on your ability to earn their trust and deliver - creating UVeye champions.
- Proactively identifying business goals, pain points, and opportunities where we can deliver even greater value for our clients.
- Analyzing key account statistics, engagement and performance metrics and leverage these to educate clients in order to drive performance.
- Simultaneously and successfully managing multiple client relationships.
- Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs
- 3+ years of experience in a Customer Success, Account Manager or similar role – preferably in a SaaS.
- Proven experience in managing multiple accounts and projects.
- Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle. Passionate about customers.
- Hunger to work in a hyper-fast paced and ever changing environment.
- Superior organization and prioritization skills, along with focused attention to detail.
- Commercial savvy.
- Technical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms.
- General understanding of the automotive space – an advantage
- Willingness to travel domestically up to 50% of the time.
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
Customer Success Manager - Detroit - Comeet
Description
Customer Success Manager
We are looking for a Customer Success Manager to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of our platform and systems.
Key Responsibilities:
Requirements:
Benefits:
We offer a competitive annual base salary range of $80,000 – $100,000, plus bonus eligibility. At UVeye, you'll have the opportunity to pioneer advanced solutions, drive global impact, and participate in rapid career growth.
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