Service Specialist - Philadelphia, United States - EPIQ Systems
Description
It's fun to work at a company where people truly believe in what they are doing
Job Description:
A Service Specialist is part of a team that provides various administrative support to our clients which may includes scanning, copying and binding services of time sensitive and confidential documents at the client location. Duties may also include mail and facilities services as needed.
Copy Services includes accurately producing copy, print and scan projects per written instructions
Process work as requested through the digital job submission system, received via email or in-person
Print, scan, copy and bind projects as requested
Restock supplies and paper as needed in copy machines
Comply with confidentiality policy and maintain documents in a secure area
Assist with basic maintenance of office hardware as needed and notify appropriate personnel regarding any advanced maintenance that needs to be scheduled
Quality check all work and escalate issues to Manager
Floor Coordinationincludes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
Mail Services may include processing inbound and outbound mail deliveries
Qualifications & Requirements
High School Diploma or GED
Minimum of 1 year work experience in a customer services field
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
It is Epiqs policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individuals race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiqs policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiqs subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.
We strive for a cohesive, collaborative environment that focuses on group achievement.
With over 8 000 associates worldwide, Epiq operates in 19 countries and over 80 global locations .