- Must be an enrolled student at West Virginia University at Parkersburg or MountWest Community & Technical College
- Must be enrolled in the below programs:
- MountWest - Network Systems & Security
- WVUP - Computer and Information Technology Computer Science
- Accept incoming client troubleshooting calls and make outbound calls in response to email requests.
- Engaging in email communication with clients
- Laptop/Desktop preparation and setup, utilizing knowledge of Windows and its configuration. and knowledge of network environment and inter-connectivity with servers and printers
- Basic client account administration in Office 365 and Active Directory
- Tracking scheduled work, engaging in communication around that scheduling, and updating the schedule and client as changes occur
- Log accurate and detailed case notes within the Ntiva ticketing system and other documentation systems
- Assess the need for documentation updates and inform management of any necessary changes
- Maintain a positive attitude with a client-centric focus
- Pay close attention to detail to ensure accuracy and efficiency
- Proficiency with troubleshooting problems with, but not limited to, the following technical subjects:
- VPN
- Internet connectivity losses
- Remote desktop
- Microsoft Office software
- Peripherals, including printers, scanners, and monitors
- Familiarity with administration of Office 365 and Exchange Online
- Proficiency in navigation and administration of Active Directory
- Working knowledge of Windows file shares (SMB/CIFS)
- Strong communication and writing skills
- Ability to review, understand, and implement SOPs and other written training
- Ability to communicate professionally, in English, both written and orally
- Ability to write business correspondence and process procedures
- Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
-
Service Desk Intern
1 hour ago
Ntiva Parkersburg, United StatesAt Ntiva, we have a saying – "We exist to grow each other." Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you could get in to? Because as one of the fastest-growing Managed Services Companies in the cou ...
-
Receptionist
4 days ago
HealthSouth Parkersburg, United StatesReceptionist - Part-time 24 hours a week with Benefits · Encompass Health Rehabilitation Hospital of Parkersburg, WV · Medical, Dental, and Vision start day one. · The Receptionist maintains internal and external communications of hospital and community through the operation of t ...
-
Distribution Lines Designer
1 week ago
First Energy Parkersburg, United StatesFirstEnergy at a Glance · We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. · FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability ...
-
Internal Revenue Agent
1 week ago
Department Of The Treasury Parkersburg, United StatesDuties · WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? · A description of the business units can be found at: · Vacancies will be filled in the following specialty areas: Whistleblower Office Case Development CDO, Award Recommendation and Coordination (ARC) and Litigation ...
-
Front Office Agent
3 days ago
Cascade Enterprises Ravenswood, WV, United States Freelance**Front Office Agent (w/m/d) wanted in Ravenswood, WV** · - We are currently seeking a **Front Office Agent (w/m/d)** for our client, a medium-sized company in the real estate industry based in Berlin. · This position is offered through temporary employment, with an indefinite co ...
-
Account Support Representative
3 weeks ago
Insight Global Marietta, United StatesTitle: Account Support Rep · Contract Duration: 9 Month Contract to Hire · Location: Marietta, GA 30066 · This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST. · Job Summary: · Insight Global is seeking an Account Support Representative to work o ...
-
Account Support Representative
1 week ago
Insight Global Marietta, United StatesTitle: Account Support Rep · Contract Duration: 9 Month Contract to Hire · Location: Marietta, GA 30066 · This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST. · Job Summary: · Insight Global is seeking an Account Support Representative to w ...
-
Heavy Mobile Equipment Mechanic
1 week ago
Department of Defense Marietta, United StatesSummary · About the Position: This job announcement is for a Heavy Mobile Engineering Equipment Mechanic, position with the U.S. Army Corps of Engineers, Regional Rivers Repair Fleet, Marietta Repair Station, located in Marietta, OH. · Learn more about this agency · Help · Overvi ...
-
Supplier Quality Engineer
2 weeks ago
Ortho Clinical Diagnostics Athens, United StatesThe Opportunity · QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are m ...
-
Supplier Quality Engineer
3 weeks ago
QuidelOrtho Athens, United StatesThe Opportunity · QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are m ...
-
Supplier Quality Engineer
3 weeks ago
QuidelOrtho Athens, United StatesThe Opportunity · QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are m ...
-
Supplier Quality Engineer
3 weeks ago
Ortho Clinical Diagnostics Athens, United StatesThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more ...
-
QC Technician II
1 week ago
Ortho Clinical Diagnostics Athens, United StatesThe Opportunity · QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are m ...
Service Desk Intern - Parkersburg, United States - Ntiva
Description
Are you looking for limit-less career opportunities? Do you have a growth mindset, and like to take initiative? If yes, then Ntiva is the right place for you At Ntiva, we have a saying – "We exist to grow each other." Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you could get in to? Because as one of the fastest-growing Managed Services Companies in the country, we're looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our original founder Steven Freidkin, we specialize in in helping organizations solve their complex IT challenges no matter where they are located. Definitely a fast-paced environment where we collectively battle escalating cyber-attacks and stay on top of fast changing technologies Come explore one of our many opportunities
Requirements