Guest Services Representative - Coppell, United States - Four Points Sheraton DFW Airport North

    Four Points Sheraton DFW Airport North
    Four Points Sheraton DFW Airport North Coppell, United States

    4 weeks ago

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    Description


    We are looking for energetic and outgoing individuals who have a service-minded attitude and are willing to work flexible hours on weekdays, weekends and holidays.

    We provide excellent benefits competitive wages and on-the-job training.


    Responsibilities


    • Greet guests warmly and assist with check-in and check-out processes
    • Ensure guest satisfaction by promptly addressing any concerns or requests during their stay
    • Provide information about hotel amenities, local attractions, and dining options to enhance the guest experience
    • Maintain a clean and organized lobby area to create a welcoming environment for guests
    • Process reservations, cancellations, and guest payments accurately and efficiently

    Qualifications


    • Excellent customer service skills
    • Strong communication abilities
    • Experience in hotel or hospitality industry
    • Ability to work flexible hours, including weekends and evenings
    • US Work Authorization