Workforce Training Lead - Tempe
1 month ago
Recognized locally nationally as best-in-class financial institutions employers of choice each is known for its commitment to financial well-being philanthropic leadership
This position holds primary responsibility for successful delivery of member engagement technical training curricula specialty core curricula Workforce Training Member Engagement department provides mentoring development support designated team members In partnership supervisor assists with assessment design delivery evaluation all core specialty curricula ensuring alignment strategic goals business objectives vision Union responsible assessing learning needs team members participants classroom learning experiences organizational priorities culture employer-of-choice status serves internal resource collaborates departments levels develop maintain enhance consistent high-quality learning environment maintains ongoing communication business lines daily operations training initiatives Essential Functions Support facilitate member engagement training programs Engage cross-departmental interpersonal relationship building collaboration identified needed areas training working SMEs Ensure effective utilization learning practices quality member service provided membership internal staff productivity aligns corporate strategic goals special projects revision department standards eg researching regulatory investor guidelines emerging industry standards technology Responsible partnership leadership implementation service delivery employee members credit union mind Maintains liaison assigned key contacts accuracy consistency all training materials Support design development implementation evaluation training programs meet organization curricula modalities in-person virtual asynchronous experiences Traveling occurs necessary support operations initiatives Team leadership Development Support team goals objectives Coordinate activities scheduling shift management administrative tasks collaboration leadership Mentor new existing team members guidance career development skill-building Facilitate WorkForce Development/Training using instructional materials leader guides participant materials job aids software programs facilitate skills development Adult learning principles strong facilitation skills ensure safe engaging learning environment Maintain update new hire workbooks onboarding processes operations documentation Monitor performance provide constructive feedback employee development Partner share observations performance assist follow-up standards met Coach reinforce sales culture Assist interviewing selecting hires needed Ensure consistency across material..classroom strategies delivery methods Collaborate maintain quality accuracy alignment Workforce Training curricula Keep informed daily operations activities emerging needs within All tasks performed under minimal supervision occasional direct supervision.
Job description
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