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Kent

    Receptionist - Kent, United States - Glass Doctor of Western Washington

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    Description

    Job Description

    Job DescriptionGlass Doctor serving Western Washingtons glass repair needs since 1962 is looking for an office receptionist to make positive impressions and assist our customers.


    Receptionist Job Responsibilities:
    • Answer high volume of incoming calls by greeting, welcoming, and directing them appropriately.
    • Ask clarifying questions to route the caller to the appropriate department or team member.
    • Inform customers by answering or referring inquiries.
    • Reply to and track web leads and communications.
    • Complete various assigned clerical tasks in-between calls
    • Learn and manage the telecommunications system.
    • Contribute to the team effort by accomplishing related results as needed.
    Receptionist Qualifications / Skills:
    • Telephone Skills
    • Verbal Communication
    • Listening
    • Professionalism
    • Customer Focus
    • Organization
    • Informing Others
    • Handles Pressure
    • Supply Management

    Education, Experience, and Licensing Requirements:
    • Prior receptionist or call center experience is an asset
    • Familiarity with phone systems
    • Previous experience with Microsoft Office software preferred

    Hours:
    • Monday Friday 9:00-4:30
    Benefits
    • Medical, Dental and Vision
    • Paid Time Off
    • 401K

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