Systems Administrator - Columbus, United States - Rise Brands

Description

The POS System Admin will oversee managing and updating the POS stack including all SaaS in the org. Programming Toast and managing access to our SaaS apps will be the primary responsibility of this role.

Responsibilities include but are not limited to:
Program & update Toast
Audit configurations in Toast and other POS stack
Manage licenses for SaaS stack
Work with other depts in the business to ensure responsible spending on SaaS
Assist field team with best practices surrounding SaaS stack.
Work with finance/IT Manager to assist in central procurement of licensing.
Serve as SME on Toast
Work with IT Field Specialist on ways to better serve the field and their needs.
Develop a process for requesting and providing access to systems.
Assist IT Manager with role-based access control.
Assist IT Manager with uncovering & remediating shadow IT in the org
Assist IT Field Specialist with troubleshooting/break-fix if necessary.


Requirements:
Minimum of 3 years in IT support role
Managing internal SaaS a huge plus
POS system experience Strongly preferred
Strong customer service and people skills
Metrics/Cost Savings driven
Experience with Toast/hospitality industry a huge plus
Experience in the Google Workspace a plus
Bachelor's degree in Information Technology, Computer Science preferred.
Relevant certifications such as CompTIA A+, CompTIA Network+, etc. preferred.

Here at Rise Brands, we value diversity & being authentically you As such, Rise Brands is an Equal Opportunity Employer.

Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

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