Senior Director, Contact Center - Conshohocken - Onbe

    Onbe
    Onbe Conshohocken

    1 day ago

    Description

    Senior Director of Contact Center

    This role leads transformation and operational excellence in global contact center operations using automation and AI to enhance customer experience.

    • Contact Center Strategy: Develop a comprehensive strategy with digital transformation focus.
    • BPO Management: Oversee global vendor relationships for superior service delivery.

  • Only for registered members Conshohocken, PA

    The Senior Director of Contact Center is a strategic leadership role responsible for driving transformation and operational excellence across our global contact center operations. · This position focuses on leveraging automation and artificial intelligence (AI) to enhance custome ...

  • Only for registered members Wayne Full time $59,000 - $65,000 (USD)

    The Contact Center Supervisor manages the daily operations of the contact center. · You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. · As the supervisor you must be an organized, dependable, and results-driven profess ...

  • Only for registered members Fort Washington $66,120 - $143,260 (USD)

    The Contact Center Supervisor is responsible for overseeing the day-to-day activities of Contact Center staff to ensure consistent delivery of high quality customer service. · ...

  • Only for registered members Radnor

    The HR Contact Center and Transactions Manager is responsible for ensuring the delivery of high-quality HR services, driving continuous improvement in processes, and enhancing the overall employee experience. · This role involves overseeing project initiatives, ensuring complianc ...

  • Only for registered members Newtown Square

    Could you be our next Contact Center Specialist at Ellis Preserve? · You will play an integral role in the success of Main Line Health As an extension of the Marketing and Business Development department, you will be responsible for: assisting new and existing customers with phys ...

  • Only for registered members Radnor Full time

    Ensure the delivery of high-quality HR services and drive continuous improvement in processes to enhance the overall employee experience. · ...

  • Only for registered members Newtown Township Full time

    This role offers an integral part in Main Line Health's success as an extension of the Marketing and Business Development department. · Assist new and existing customers with physician referral services, appointment scheduling, class enrollment, program registration, · ...

  • Only for registered members Newtown Square

    +Make an ImpactYou will play an integral role in the success of Main Line Health As an extension of the Marketing and Business Development department, you will be responsible for: assisting new and existing customers with physician referral services, appointment scheduling, class ...

  • Only for registered members Newtown Township Full time

    Could you be our next Contact Center Specialist at Ellis Preserve? · Make an Impact You will play an integral role in the success of Main Line Health As an extension of the Marketing and Business Development department, · You are eligible for up to 120 hours of paid time off per ...

  • Only for registered members Newtown Square, PA

    We are seeking a Contact Center Specialist to assist new and existing customers with physician referral services appointment scheduling class enrollment program registration fulfillment and patient portal support. · ...

  • Only for registered members Radnor, PA

    The HR Contact Center and Transactions Manager is responsible for ensuring the delivery of high-quality HR services, driving continuous improvement in processes, and enhancing the overall employee experience. · Oversight of project initiatives · Compliance with relevant regulatio ...

  • Only for registered members Wayne, PA , USA, Wayne, PA

    + Manage all supported channels (phone, email, employee self-service portal, postal mail and fax). · + Document interactions accurately and completely using tools available. · Responsibilities include maintaining HR information on client's intranet and driving employee usage of s ...

  • Only for registered members Media

    +Job Summary:The Contact Center Trainer is responsible for delivering core training programs to meet established business goals. · +Ensure execution of Contact Center training programs using proper techniques. · Facilitate engaging training sessions that create high levels of ass ...

  • Only for registered members Media Part time

    We believe we can make life a little better every day – one smile, hoagie, or experience at a time. · At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. · ...

  • Only for registered members Media Part time

    We are looking for Contact Center Representatives who can provide best in class customer experiences at Wawa.We believe we can make life a little better every day – one smile, hoagie, or experience at a time. · ...

  • Only for registered members Media, PA Part time

    We believe we can make life a little better every day – one smile, hoagie, or experience at a time. At Wawa, · ...

  • Only for registered members Media Full time

    We are seeking a Contact Center Representative to provide best in class customer experiences. Our hybrid in-office work environment allows Contact Center Representatives to interact with colleagues to build relationships on a regular basis.Wawa's culture is relationship driven. · ...

  • Only for registered members Greater Philadelphia

    We are seeking a skilled and motivated Contact Center Engineer to join our Technology Services team. · Berkshire Hathaway GUARD Insurance Companies provides Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our com ...

  • Only for registered members Media, PA Part time

    We believe we can make life a little better every day – one smile, hoagie, or experience at a time. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. · We're proud to be part of a winning team of Associate owners who shape our suc ...

  • Only for registered members Wilmington

    Contact Center Engineer / Architect: Implementado Voice Biometric Solutions. · Strong knowledge of VOIP/SIP voice data capture and filtering · MS SQL database administration skills. · ...

  • Only for registered members Media, PA

    The Contact Center Trainer is responsible for delivering core, ongoing and roll-out training programs to meet established business goals and ensure consistent program execution. · Partner with the Learning and Development team to develop create edit curriculum course materials ad ...

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