- Whole Person Wellbeing Resources
- Mental Health Resources and Support
- Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)
- Proactively seeks assistance to improve any responsibilities assigned to their role
- Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
- Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
- Meets and exceeds productivity standards determined by department leadership
- Contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled patients
- Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient. Alerts physician offices to issues with verifying insurance
- Obtains pre-authorizations from third-party payers in accordance with payer requirements and within established timeframe before scheduled appointments and during or after care for unscheduled patients. Accurately enters required authorization information in AdventHealth systems to include length of authorization, total number of visits, and/or units of medication
- Obtains PCP referrals when applicable
- Alerts physician offices to issues with obtaining pre-authorizations. Conducts diligent follow-up on missing or incomplete pre-authorizations with third-party payers to minimize authorization related denials through phone calls, emails, faxes, and payer websites, updating documentation as needed Submits notice of admissions when requested by facility
- Corrects demographic, insurance, or authorization related errors and pre-bill edits
- Meets or exceeds accuracy standards and ensures integrity of patient accounts by working error reports as requested by leadership and entering appropriate and accurate data Patient Data Collection:
- Registers patients for all services (i.e. emergency room, outpatient, inpatient, observation, same day surgery, outpatient in a bed, etc.) and achieves the department specific goal for accuracy
- Responsible for registering patients by obtaining critical demographic elements from patients (e.g., name, date of birth, etc.)
- Confirms whether patients are insured and, if so, gathers details (e.g., insurer name, plan subscriber)
- Performs Medicare compliance review on all applicable Medicare accounts in order to determine coverage. Identifies patients who may need Medicare Advance Beneficiary Notices of Noncoverage (ABNs). Issues ABN forms as needed
- Performs eligibility check on all Medicare inpatients to determine HMO status and available days. Communicates any outstanding issues with Financial Counselors and/or case management staff
- Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries
- Properly identifies patients, ensures armband accuracy, inputs demographics information, and secures the required forms to ensure compliance with regulatory policies
- Creates accurate estimates to maximize up-front cash collections and adds collections documentation where required
- Calculates patients' co-pays, deductibles, and co-insurance. Provides patients with personalized estimates of their financial responsibility based on their insurance coverage or eligibility for government programs prior to service for both inpatient and outpatient services
- Advises patients of expected costs and collects payments or makes appropriate payment agreements in adherence to the AdventHealth TOS Collection Policy
- Attempts to collect patient cost-sharing amounts (e.g., co-pays, deductibles) and outstanding balances before service. Establishes payment plan arrangements for patients per established AdventHealth policy; clearly communicates due dates and amount of each installment. Collects payment plan installments, out-of-pocket costs, outstanding previous balances, and any other applicable amount from patients per policy. Informs patients of any convenient payment options (e.g., portal, mobile apps) and follows deferral procedure as required
- Connects patients with financial counseling or Medicaid eligibility vendor as appropriate
- Contacts patient to advise them of possible financial responsibility and connects them with a financial counselor if necessary
- Performs cashiering functions such as collections and cash reconciliation with accuracy in support of the preestablished legal and financial guidelines of AdventHealth when required
- Discusses financial arrangements for newborn(s), informs patient of the timeframe for enrolling a newborn in coverage, provides any documentation or guidance for the patient to enroll their child prior to or after the anticipated delivery date, and communicates appropriate information to registration staff as needed
- High School degree or equivalent required
- One year or more of relevant healthcare experience preferred
- Prior collections experience preferred
- One or more years of customer service experience preferred
- Associate's degree preferred
- Bilingual English/Spanish preferred
-
Overnight Shift Leader
1 week ago
Tri City Foods Glendale Heights, United States Part timeWHO WE ARE: · The Dhanani Group (Burger King & Ayvaz Pizza Hut) is one of the world's top ranked QSR franchise owners. We are experts in the restaurant franchise model and lead the industry in successfully buying, owning, and operating restaurant franchises across the United Sta ...
-
Experienced Caregiver needed
3 weeks ago
Assisting Hands Home Care Glendale Heights, United StatesASSISTING HANDS HOME CARE IS LOOKING FOR PASSIONATE, DEPENDABLE, CARING PEOPLE NOW IS THE TIME TO JOIN OUR CARE TEAM WE ONBOARD FAST, OFFER CUSTOMIZED SCHEDULING, AND CAN HAVE YOU WORKING WITHIN A WEEK · Assisting Hands Homecare provides a variety of non-medical services that al ...
-
CT Tech, As Needed
3 weeks ago
AdventHealth Glendale Heights, United States**All the benefits and perks you need for you and your family:** · Whole Person Wellbeing Resources · Mental Health Resources and Support · **Our promise to you:** · Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in ...
-
Lab Technician
3 weeks ago
Cardinal Health Glendale Heights, United StatesWhat Nuclear Manufacturing contributes to Cardinal Health · Manufacturing is responsible for cost of production and maintenance activities including process improvement, supply chain management, quality assurance, employee safety and engagement, and environmental commitment. · Nu ...
-
Business Development Associate
2 weeks ago
Element Materials Technology Glendale Heights, United States**Overview** · Element has an opportunity for a **Business Development Associate** to join our expanding team. In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects. · You ...
-
ai-enabled it administrator
19 hours ago
Serac Carol Stream, United States Full timeJob offer: · AI-ENABLED IT ADMINISTRATORWorking area: INFORMATION SYSTEMType of contract: Regular EmploymentWork location: Serac Inc - Carol StreamWork time: Full time The AI-Enabled IT Administrator is responsible for the management and maintenance of our organization's IT inf ...
-
Certified Nursing Assistant
2 weeks ago
IntelyCare Bloomingdale, United States Full time, Part timeMake an hourly rate of up to $34 as a Certified Nursing Assistant (CNA) in the borough of Bloomingdale, New Jersey, and throughout the region, with the ability to set your own work schedule. At IntelyCare, we fully support work-life balance. That's why our nursing professionals h ...
-
Certified Nursing Assistant
3 weeks ago
IntelyCare Bloomingdale, United States Full time, Part timeMake an hourly rate of up to $34 as a Certified Nursing Assistant (CNA) in the borough of Bloomingdale, New Jersey, and throughout the region, with the ability to set your own work schedule. At IntelyCare, we fully support work-life balance. That's why our nursing professionals h ...
-
LPN - Pick Your 12hr Nights
2 weeks ago
BrightStar Care Lombard, United States Full time, Part timeAvailable Shifts in Lombard · [12 Hour Overnights] Monday - Friday, Saturday - Sunday · 1 on 1 Patient Care · - · Only Apply If You can say "YES" to the following... · You have a current unrestricted LPN or RN license in the state of Illinois? · You have at least 1 year of paid N ...
-
Manager, Material Standards
2 weeks ago
Southern Company Glen Ellyn, United StatesJob Description · The Manager, Material Standards & Testing is responsible for materials quality management processes, including new technology implementation strategy, material analysis and approval, material quality control, defective item program, and materials/tools failure a ...
-
HR Business Partner-
23 hours ago
The Ladders Bloomingdale, United StatesHuman Resources Business Partner (MUST RESIDE IN CA.) · Reports to · HR Manager · JOB DESCRIPTION · Summary/Objective · Reporting to the Manager of Human Resources, this position will provide market support to the workforce in the field, building relations and connecting to ...
-
Part Time Team Member 5-20 hours a week
1 week ago
Jo-Ann Stores, LLC Bloomingdale, United States Part timeSummary · The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place All Team Members drive sales through advanced product knowledge, innovative merchandising, an ...
-
Certified Nursing Assistant
1 week ago
The Alden Network Bloomingdale, United StatesAlden Village Health Facility for Children and Young Adults currently has openings for a 2pm-10pm or overnight (10pm-6am) Certified Nursing Assistant to work with our children and adults with intellectual disabilities. No experience needed. · JOB SUMMARY: · Provides residents w ...
-
Electrical Engineer
1 week ago
Sterling Engineering Carol Stream, United StatesJob Description · Electrical Engineer · Location: Carol Stream, IL · Type: Direct Hire · Salary Range: $85,000 - $89,000 per year · We're hiring a skilled Electrical Engineer in Carol Stream, IL, responsible for ensuring compliance with design standards and customer specs. A ...
-
Electrical Engineer
6 days ago
Sterling Engineering Carol Stream, United StatesJob DescriptionElectrical EngineerLocation: Carol Stream, ILType: Direct HireSalary Range: $85,000 - $89,000 per yearWe're hiring a skilled Electrical Engineer in Carol Stream, IL, responsible for ensuring compliance with design standards and customer specs. As the primary contac ...
-
Electrical Engineer
3 weeks ago
Sterling Engineering Carol Stream, United StatesJob DescriptionElectrical EngineerLocation: Carol Stream, ILType: Direct HireSalary Range: $85,000 - $89,000 per yearWe're hiring a skilled Electrical Engineer in Carol Stream, IL, responsible for ensuring compliance with design standards and customer specs. As the primary contac ...
-
Continuum Pediatric Nursing Services Lombard, IL, United States Full timeLicensed Practical Nurse (LPN)- Private Duty Pediatrics, Lombard, IL* · Are you an experienced nurse with a passion for pediatric care? · Continuum Pediatric Nursing Services seeks experienced trach and/or vent and/or G-tube nurses to join our team and provide specialized care fo ...
-
Electrical Engineer
4 weeks ago
Sterling Engineering Inc. Carol Stream, United StatesJob Description · Job DescriptionElectrical Engineer · Location: Carol Stream, IL · Type: Direct Hire · Salary Range: $85,000 - $89,000 per year · We're hiring a skilled Electrical Engineer in Carol Stream, IL, responsible for ensuring compliance with design standards and custome ...
-
PT Key Holder Store 2198
1 week ago
Jo-Ann Fabrics Lombard, United StatesSummary · The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place All Team Members drive sales through advanced product knowledge, innovative merchandising, and ...
-
Territory Sales Manager
1 week ago
Luneau Technology USA Inc & Subsidiary Lombard, United StatesJob Description · Job Description Description: · Summary: · As a Territory Sales Representative, you will be responsible for executing a strategic sales plan for our lens finishing products within your assigned territory. Your primary objective will be to consistently meet or e ...
Patient Access Rep, As Needed, Overnights - Glendale Heights, United States - UChicago Medicine AdventHealth Great Lakes
Description
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: As Needed/PRN/Per Diem
Shift : 9:30PM-6AM or 10:30PM-7AM, rotating weekdays and holidays, and every other weekend. 2-3 shifts per week
Location: AdventHealth GlenOaks
The role youll contribute:
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The value youll bring to the team:
Qualifications
The expertise and experiences youll need to succeed:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: UChicago Medicine AdventHealth GlenOaks
Schedule: Per Diem
Shift: 3 - Night
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.