- Works closely with operations leadership, customers, and freight carriers in the shipping and retrieval of freight to and from Home Depot's rapid deployment centers.
- Resolves any corrections to shipping documents and loads in transit.
- Communicates with freight carriers on lost freight, miss routed, and damaged freight.
- Oversee shipment coordination and routing per customer requirements.
- Coordinate pickups with carrier and guarantee all loads have a scheduled appointment.
- Ensure that customer problems are researched and corrected in a timely manner.
- Ensure all shipping documents, BOL's, commercial invoice, etc. are properly prepared
- Stay current with various regulations including those related to hazardous shipments and freight classifications.
- Acts as support/backup to THD Supervisor
- Support THD by editing Commercial Invoices and creating itemized detailed documents so shipments clear customs
- Reviews expedited shipment requests for emergency and special orders.
- Review and investigate discrepancy with shipments.
- Ensure correct freight terms are marked on BOL's.
- Execute OBDC Admin request as needed
- Supports and coordinates all THD event shipping documents to be complete and ready prior to the shipping date.
- Create and release load plans in High Jump
- Maintain daily shipment department scoreboard
- Greet drivers when they pick up the load
- Maintain pickup logs for trucks
- Works closely with order management and picking operations to ensure shipments are completed and paperwork can be done.
- High School or GED diploma required
- Minimum of 3 years of customer service experience?
- Minimum of 3 years of experience in a transportation/scheduling role within a distribution or warehouse facility
- Working knowledge of Microsoft Office (MS Excel & Outlook required)
- Strong interpersonal and communication skills, both written and verbal
- Good analytical and problem-solving skills
- Ability to motivate and lead a team
- Ability to prioritize work and plan ahead
- Sitting for long periods of time
- Repetitive motion
- Able to work in various temperature conditions
- May be in a general office environment
- May need to travel to different buildings in the area as needed
- Robust health, dental and vision insurance plans
- Generous 401 (K) savings plan
- Education assistance
- On-site wellness, fitness center, food, and coffee service
- And many more, check out our benefits site? HERE .
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Transportation Team Lead - Olive Branch, United States - Milwaukee Tool
Description
WE CREATE EMPOWERED LEADERS ?At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our successso we give you unlimited access to everything you need to provide...Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.?
Your Role on Our Team:
The Transportation Team Lead is responsible for continuous support in developing, guiding, and assigning daily tasks to the transportation team.
You'll be DISRUPTIVE through these duties and responsibilities: ?
The TOOLS you'll bring with you:
??Manufacturing?