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Middletown

    Team Lead Operations - Middletown, United States - Amazon

    Amazon
    Amazon Middletown, United States

    3 weeks ago

    Amazon background
    Description

    Team Lead Operations - contratto di 6 mesi , Operations Supervisor

    In qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e che le aspettative dei clienti siano soddisfatte, se non superate. Una parte fondamentale delle vostre responsabilità sarà quella di garantire che il team operi in modo efficiente per soddisfare gli ordini dei clienti, pur rispettando le linee guida di sicurezza e qualità. Questo include prendersi cura del proprio team e creare un'atmosfera di lavoro coinvolgente, affrontare gli ostacoli riscontrati dagli operatori di linea durante il turno e modificare il piano del turno per tener conto di eventuali cambiamenti dell'ultimo minuto.
    Il candidato giusto dimostrerà un buon senso di responsabilità, la capacità di dare l'esempio su ogni fronte, compresa la sicurezza e la qualità, e la capacità di sviluppare una competenza specifica su tutti i processi operativi nel reparto assegnato.

    Tipo di contratto: tempo determinato di 6 mesi

    Key job responsibilities

    • Creare e coltivare una cultura della sicurezza identificando le opportunità di sicurezza in tutta l'area di lavoro

    • Assicurarsi che gli ordini dei clienti siano soddisfatti in base alle linee guida di qualità

    • Fornire continuamente informazioni relative all'andamento del turno ai manager e agli operatori di linea

    • Regolare l'allocazione della manodopera all'interno del reparto assegnato durante il turno secondo il piano più recente

    • Guidare azioni proattive come comunicato dal manager per rimuovere gli ostacoli che incidono sulle buone prestazioni del turno

    • Impegnarsi con le funzioni di supporto e/o altri dipartimenti per affrontare questioni o esigenze comuni in aree chiave, ad esempio il processo di area rediness, le 5S, la sicurezza, la formazione

    • In caso di necessità, supportare i processi collaborando all'evasione degli ordini dei clienti con supporto diretto alle attività operative all'interno del reparto;

    • Fornire formazione e feedback agli operatori di linea in merito alle prestazioni di qualità e ai comportamenti sicuri

    • Sviluppare competenze tematiche su tutti i processi operativi del reparto assegnato

    We are open to hiring candidates to work out of one of the following locations:

    Padua, PD, ITA

    • Diploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] )

    • Ottima padronanza della lingua italiana (parlato, ascolto, scrittura)

    • Padronanza base dell'inglese (A2, elementare-pre-intermedio)

    • Buone capacità di comunicazione

    • Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i problemi esaminando i dati e i Key Performance Indicators)

    • Approccio proattivo e spiccato problem solving

    • Capacità di apprendere nuove abilità e informazioni, di adattarsi ai cambiamenti e di perseguire gli obiettivi, lavorando in un ambiente a ritmo sostenuto

    • Esperienza nel coaching o nella guida di un team

    • Padronanza effettiva dell'inglese (B1, Intermedio)

    • Comprensione di base della metodologia Lean

    • Orientamento al dettaglio e alla precisione

    • Capacità di analizzare in profondità il processo operativo e sviluppare idee di miglioramento continuo

    Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

    #J-18808-Ljbffr

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