General Manager and Facility Manager - Annapolis, MD, United States - Retro Fitness

Description

We are looking for Retro Fitness General Managers to enhance the competencies of our Retro Fitness franchise by conducting training programs that will boost franchise club performance in alliance with company brand and core values.

You will be immersed in our Retro Operations culture to fully understand Retro's strengths. "We are a results driven facility with many different membership options to fit your specific fitness goals". Full Time position meeting all State and Federal requirements and regulations. (See ADP for assistance.)
Experience in handling high level customer service with a variety of audiences.

• Experience in hiring, firing, evaluating, managing, motivating employees.
• Experience in training, teaching or coaching employees.
• Experienced and comfortable with computers
• Proficiency in MS office/office 365.

Working environment can range from inside Retro Fitness Outlet to outside in the field prospecting in which the employee may be scheduled for.

Pre-construction clubs may need to receive training via webinars or off site locations close to their Retro Fitness outlet. Working hours could vary and include nights and weekends.
Managing
This position manages the positions below and in order of:

• Retro Fitness Front End Manager
• Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; Oversee all program revenue and expense goals and implement and support company programs and promotions to help generate new sales leads for optimum new membership growth.
• Maintain Retro Fitness's high level of customer service.
• Maximize member retention by ensuring high levels of customer service, cleanliness, and a variety of innovative and educational programs, continual upgrades and responsiveness to member feedback. Lower level customer service will go to the Assistant Manager and Head Coach.
• Budgets hours for the Assistant Manager and Head Coach to be able to schedule Front Desk, Child Sitting, Maintenance staff, Trainers and Group Instructors coverage.
• Ensure club participation in local community events.
• Manages and controls all facility "Tours" with potential members.
• Ensure the Head Coach's internal marketing strategies are implemented and evaluated to ensure development of the fitness programing services.
• Monitor the Club email system and serve as a liaison for the Owners, Head Coach and Front End Manager.
• Oversees General Operations and Personal Training Operations.

From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone.

Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

The brand is seeking qualified franchise partners to expand nationwide.