Account Manager - Chicago, United States - SPINS

Description

Who We AreFor over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail.

We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer.

Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices.

SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market.

Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs.

At SPINS, behind all of our impressive data is our real differentiator, our people.

We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.

This is a hybrid role - office is in River North Successful candidates must be living in Chicago Account Manager

• Brokers and DistributorsOur Channel Partners sit at the intersection of SPINS' ecosystem with tremendous leverage how brands go to market.

The Partnership Success Manager team falls within the Customer Success team collaborating with the Channel Partners, and working directly with our brokers, distributors, ingredient supplies and other partner types to unlock insights that ultimately shape the product and market landscape.

Through a high touch, collaborative approach, leveraging SPINS' solutions and cross-functional resources, this team is the primary linkage to informative insights, creative sell stories, thought leadership, brand adoption and issue resolution.

What you will doThis Account Manager

• Brokers and Distributors collaborates with our clients to help them capture their biggest growth opportunities.

You will lead delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets, in combination with each Client's own information and team members.

The day to day includes leveraging the numerous quantitative assets SPINS has developed, as well as the qualitative insights held within the wider SPINS organization.

This individual will be working directly with management at our client companies to understand their opportunities and develop growth solutions and strategies to capture them.

As an Account Manager you must be able to manage multiple projects concurrently.

Nurture the client relationship including, but not limited to:

short and long-term strategic planning, regular and on demand data requestsManage proactive communication and client touch points including agreed upon training and overall client fulfillmentInterpret, analyze and clearly communicate data in formal or informal presentationsIdentify data driven business opportunities and present thoughtful recommendations for solutionsUse solid account management skills to identify and prioritize projects/requests efficiently and effectivelyFoster new and existing relationships across the client's organization using strong relationship building skillsForm a strong business connection with client, understanding client's needs in order to share SPINS product offeringsCollaborate across various internal and external teams by demonstrating clear and concise communication skillsIdentify client solutions by analyzing the client organization and data needs across the client organizationWhat you bringBS/BA Degree in Business, Marketing or Information Technology (or related degree)3-4+ years of experience with a Retailer, Distributor, Broker or Manufacturer3-4 years of experience in account/relationship management and/or partner development3+ years of experience storytelling using data, insight and visualizationBusiness and commercial acumenProven self-starter with a goal-oriented approachAnalytical in approach; ability to spot trends, anomalies and opportunities in data setsAbility to engage and interact with senior-level Leadership within the client's organizationAdvanced capabilities within Excel and PowerPoint (Pivots, Dynamic Formulas, graphs, etc.)We give bonus points forLeadership SkillsWork as a team with othersBuild strong relationships with colleagues and clientDeliver work to a higher standardAlways striving to improve yourself and the way things are doneNatural Industry experience is preferred, but not requiredAbility to learn new tools and services and quickly apply internally and externallyExperience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a Consumer-Packaged Goods manufacturing setting) is a plus#LI-RD1 #LI-HybridWhat SPINS OffersWe have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.

We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually worksEach employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.

Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS WayDirect

• We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution oriented feedback.

Determined

• We are committed to overcoming all obstacles to achieve results.

We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
Passionate

• We go above and beyond to help our partners achieve their goals.

We challenge assumptions and are comfortable forging new paths.
Collaborative

• We leave our egos at the door, believing that working together we will produce an outcome that's greater than each individual contribution.

For details about the information SPINS's collects about our applicants and how we use it, please see the SPINS Privacy Policy here.