Desktop Support Technician Azure Microsoft 365 WhiteGlove Support - New York - TSG Risk Management

Description

Job description

Min 4-5 years experience in Desktop Support

Summary

We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Duties

- Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners.

- Respond to IT issues; provide technical support across the company (this may involve in-person or remote assistance).

- Maintain IT documentation and records.

- Collaborate with the IT team to complete projects

- Be the face of Technology

Skills

- Proficiency in Windows operating systems.

- MS Office suite

- Intune

- Knowledge of computer networking.

- Experience with ServiceNow

- Ability to communicate effectively with technical and non-technical users.

- Strong skills in software troubleshooting and familiarity with IT infrastructure.

- Customer service-oriented approach.

If you are a tech-savvy professional with a passion for problem-solving and providing excellent customer service, we encourage you to apply for this exciting opportunity as a Desktop Support Technician.

Job Type: Contract

Pay: $30.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Experience:

• Customer support: 4 years (Required)
• Desktop support: 4 years (Required)
• Windows OS: 4 years (Required)

Ability to Commute:

• New York, NY (Required)

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person