Account Director - San Antonio, United States - Jones Lang LaSalle Incorporated

Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Account

Director
The

Opportunity
The

Account Director

is accountable

for

developing

and

implementing

an

account plan

which

will delight our

clients

and ensure

a

healthy long-term

relationship. This executive

leader

anticipates client needs and

delivers to

outperform

on

the

key performance

indicators

within

the

contract

and builds financial plans

while

striving

to

exceed

revenue

and

profitability. The

Account

Director

creates and manages high

performing

teams which

not only

delivers operational

excellence

but keeps employees

engaged

and

thriving,

and

in

conjunction

with

the Work Dynamics

leadership

team, understands

the

firm's

strategy

and

goals

and

can

translate

those

into

the

business

opportunities.

This role is the top leadership role on the account.

Primary Responsibilities:
Create

the

vision

of

the

account

plan

ensuring

alignment

of

objects

and

driving

high

quality results which helps secure a future with no-bid contract renewals
Drive

account

growth

by

articulating

value

proposition

and

ensuring expansion

of

services provided
Establish

outstanding

relationships

with

key stakeholders

by

soliciting

feedback and

excelling at world-class client service delivery
Building High Performance Teams
Ensure highest qualified candidate is hired for all roles on the account
Build actionable and measurable career development plans for all direct reports
Advance the firm's diversity

and

inclusion

priorities

with

planful

and

focused

talent planning
Achieving Financial Results and Contributing to Firm's Revenue Growth
Present an annual account plan which includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans
Proactively manage to the account budget and identify opportunities to generate additional revenue on the account
Attributes
Exemplary

executive

presence

–

has the

gravitas

and sophistication

to

appropriately command

the

room

both

internally

as

a

leader

and

more

importantly

externally

with

clients
Financially

astute

–

commercial

oriented,

strong

financial

acumen
Results

driven

–

takes

corrective

action

quickly

and

decisively

when

performance

falls

short

and redirection is required; highly collaborative with exceptional integrity
Obsessed with customer

habits

and

the

data

derived

from

those

behaviors;

keenly

aware

of trends within the

industry
Commercially

astute

:

quickly

recognizes

the

different

levers

to

pull

to

drive

growth

and

increase

productivity
Transformational

leadership

–

leads

change

with

energy

and

resilience

to

propel

the

business

forward; has the

courage

to

make complex

decisions

and

take

calculated

risks;

adjusts style to accommodate individuals and the various phases of growth
Operational

"heft"

–comfort

and

experience

with

complex,

large,

and

heavily

matrixed

organizations

Requirements:
Seasoned

leader

with

10+ years

of Facility

Management and

Commercial

Real

Estate

executive leadership experience
Proven

capabilities

in

developing outsourced

Integrated

Facility Management

solutions

for

global, Fortune 500 companies
Extensive

experience

hiring,

training,

and

retaining

large

teams

(100+)

of

talent

in

a

client

service environment (preferably outsourced)
Has

proactively

managed

a

budget
Bachelor's

degree

with

a

broad

range

of

business

experience;


MBA
or

post-graduate

studies preferred
Location:

San Antonio. Role requires full-time, on-site presence.
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

We'll offer you a competitive salary and benefits package.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today

Location:
On-site –SAN ANTONIO, TX

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Account

Director
The

Opportunity
The

Account Director

is accountable

for

developing

and

implementing

an

account plan

which

will delight our

clients

and ensure

a

healthy long-term

relationship. This executive

leader

anticipates client needs and

delivers to

outperform

on

the

key performance

indicators

within

the

contract

and builds financial plans

while

striving

to

exceed

revenue

and

profitability. The

Account

Director

creates and manages high

performing

teams which

not only

delivers operational

excellence

but keeps employees

engaged

and

thriving,

and

in

conjunction

with

the Work Dynamics

leadership

team, understands

the

firm's

strategy

and

goals

and

can

translate

those

into

the

business

opportunities.

This role is the top leadership role on the account.

Primary Responsibilities:
Exceeding

Client

Expectations

Create

the

vision

of

the

account

plan

ensuring

alignment

of

objects

and

driving

high

quality results which helps secure a future with no-bid contract renewals

Drive

account

growth

by

articulating

value

proposition

and

ensuring expansion

of

services provided

Establish

outstanding

relationships

with

key stakeholders

by

soliciting

feedback and

excelling at world-class client service delivery

Building High Performance Teams

Ensure highest qualified candidate is hired for all roles on the account

Build actionable and measurable career development plans for all direct reports

Advance the firm's diversity

and

inclusion

priorities

with

planful

and

focused

talent planning

Achieving Financial Results and Contributing to Firm's Revenue Growth

Present an annual account plan which includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans

Proactively manage to the account budget and identify opportunities to generate additional revenue on the account

Mitigate risk for

the

firm

by

ensuring

A/R

is

maintained

below

60

days

payable

Attributes
Exemplary

executive

presence

–

has the

gravitas

and sophistication

to

appropriately command

the

room

both

internally

as

a

leader

and

more

importantly

externally

with

clients

Strategic

mindset

–

able

to

see

big

picture

and

future

direction

of

the

business,

then

translate into

achievable

new

business

development

opportunities

Financially

astute

–

commercial

oriented,

strong

financial

acumen

Results

driven

–

takes

corrective

action

quickly

and

decisively

when

performance

falls

short

and redirection is required; highly collaborative with exceptional integrity

Obsessed with customer

habits

and

the

data

derived

from

those

behaviors;

keenly

aware

of trends within the

industry

Commercially

astute

:

quickly

recognizes

the

different

levers

to

pull

to

drive

growth

and

increase

productivity

Transformational

leadership

–

leads

change

with

energy

and

resilience

to

propel

the

business

forward; has the

courage

to

make complex

decisions

and

take

calculated

risks;

adjusts style to accommodate individuals and the various phases of growth

Operational

"heft"

–comfort

and

experience

with

complex,

large,

and

heavily

matrixed

organizations


Requirements:
Seasoned

leader

with

10+ years

of Facility

Management and

Commercial

Real

Estate

executive leadership experience

Proven

capabilities

in

developing outsourced

Integrated

Facility Management

solutions

for

global, Fortune 500 companies

Extensive

experience

hiring,

training,

and

retaining

large

teams

(100+)

of

talent

in

a

client

service environment (preferably outsourced)

Has

proactively

managed

a

budget

Bachelor's

degree

with

a

broad

range

of

business

experience;


MBA
or

post-graduate

studies preferred

Location:

San Antonio. Role requires full-time, on-site presence.
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

We'll offer you a competitive salary and benefits package.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today

Location:

On-site –SAN ANTONIO, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include:
401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.

We

endeavour

to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

.
For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date.

You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen).

Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may

contact us at Accommodation Requests

. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us

page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each

of us unique.

We help our people thrive, grow meaningful careers and find a place where they

belong. Together,

we strive to be exceptional and shape a better world.
For over 200 years, JLL (


NYSE:
JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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