Desktop / VDI Engineer - Baltimore

Only for registered members Baltimore, United States

1 week ago

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Job summary

The resource will deliver end-user support and workplace technology services with high levels of customer satisfaction, while operating within an MSP model focused on reliable day-to-day support and continuous improvement.
  • Provide proactive monitoring, incident and request fulfillment for end-user technology.
  • Participate in incident and problem management and event response to support availability/performance of user-facing services
  • Maintain accurate inventory/records to support service asset & configuration management

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