Desktop / VDI Engineer - Baltimore
1 week ago

Job summary
The resource will deliver end-user support and workplace technology services with high levels of customer satisfaction, while operating within an MSP model focused on reliable day-to-day support and continuous improvement.- Provide proactive monitoring, incident and request fulfillment for end-user technology.
- Participate in incident and problem management and event response to support availability/performance of user-facing services
- Maintain accurate inventory/records to support service asset & configuration management
Job description
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