Client Services Associate - O'fallon, United States - Allianz

Allianz O'fallon, United States

14 hours ago

Description

Let's care for tomorrow.

Your ambitions. Your dreams. Your tomorrow.

At Allianz Commercial (AzC), we are the global leader for insuring corporate and specialty risks in the Allianz Group.

Whether it's aircraft, satellites, the world's biggest ships and tallest building, cyber-attacks or climate change impacts, AzC has the major risks covered when it comes to protecting businesses.

We are looking for a Client Services Associate (m/f/d), based in O'Fallon.

Your Team

Allianz Commercial (AzC) employs the brightest, most passionate people in the insurance industry.

We'd love for you to join our growing team We invest in our people through training and professional development while supporting you along the way-all so you can meet your career goals.

To us, the most important measure of our success is yours.

The Impact You Will Have

Reporting to the Credit Controller Supervisor, as Client Services Associate you will be primarily answer calls and emails daily from clients and brokers to resolve issues and provide assistance.

Responsible for the ongoing analysis, collection, and resolution of open premium and deductible receivable balances.

Activities include, but are not limited to, early-stage collection activities, cancellation processes, discrepancy resolution, write-off recommendations, escheatment processes, relationship building, and adherence to local and global policies.

Some of your specific responsibilities include:

Perform the collection activities for open receivables balances, which include both written and verbal communications and working with internal and external customers in order to resolve the open balances
Accurate and timely analysis of open receivables balances, oversight of discrepancy process, and discrepancy resolution when process is complex and / or involved external customers.
Assist with various collection activities, projects, and processes as assigned
Analyze open balances and recommend write-offs where appropriate and process write-offs in accordance with local and global write-off policies
Set the market standard of excellence in all touch points with both internal and external customers.

What You'll Bring to the Role

1 or more years Billing and Collections, Insurance Operations or Accounts Receivables experience.
Experience in Insurance, preferred
Computer literacy required; Strong knowledge of MS Office 365 (Excel, Word, PowerPoint)
Strong organizational skills. Ability to multitask in order to manage assignments
Must be customer service driven detail oriented and a team player.
Ability to adapt to change
Leadership skills including the ability to train colleagues
High School Diploma required; Bachelors degree in Business, Accounting or Finance, preferred

The annualized base pay range for this role is $ $ ,019. The annual base salary range represents a nationwide market range.

The actual salary for this position may be above and will be determined by a number of factors, including the scope, complexity and location of the role, the skills, education, training, credentials and experience of the candidate.

The base pay is just one component of the AzC total compensation package.

As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards.

We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.

Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and 401K.

Let's care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach.

We've got your back.

Let's care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial (AzC) is a global corporate insurance carrier and part of Allianz Group.

We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.

Learn more about us by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic.

Diversity of thinking is an important part of our company culture.

Recruitment Agencies:
AzC has an in-house recruitment team, which focuses on sourcing great candidates directly. AzC does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.

When we do use agencies, we have a PSL in place, so please do not contact managers directly.

#LI-DNP #LI-Hybrid

Nearest Major Market:
St Louis

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