Retail Store Keyholder - Fort Myers, United States - BGP Warehouse Indiana LLC

Description

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Job Description for Keyholder


Position Overview:
We are currently seeking a responsible and reliable Keyholder to join our team.

The Keyholder will play a crucial role in ensuring the smooth operation of our store by providing support to the management team, assisting with opening and closing procedures, and maintaining a safe and secure environment for our customers and staff.

Responsibilities:

• Assist in opening and closing the store, ensuring all security measures are followed
• Act as a point of contact for staff and customers in the absence of management
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly
• Support the management team in achieving sales targets and maintaining store standards
• Train and mentor new staff members, providing guidance and support as needed
• Ensure store cleanliness and organization, including restocking merchandise and maintaining displays
• Adhere to company policies and procedures, ensuring compliance with health and safety regulations
• Perform cashier duties as needed, accurately handling cash and credit transactions
• Assist with inventory management, including receiving shipments and conducting regular inventory counts

Qualifications:

• High school diploma or equivalent
• Previous retail experience, preferably in a keyholder or supervisory role
• Strong customer service skills and the ability to effectively communicate with customers and staff
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Basic computer skills, including proficiency with pointofsale systems
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Must be able to lift and carry up to 50 pounds

We offer competitive pay, opportunities for growth, and a supportive work environment.

If you are a motivated individual with a passion for retail and excellent customer service, we encourage you to apply for the Keyholder position.

Requirements:


Qualifications:

Education:
High school diploma or equivalent (some positions may require additional education or coursework in retail management).

Experience:
Previous experience in retail, with a focus on store operations and customer service.
Prior experience as a keyholder or in a similar leadership role is preferred.

Leadership Skills:
Strong leadership and supervisory skills.
Ability to motivate and guide a team to achieve sales and operational goals.

Communication Skills:
Excellent communication skills, both verbal and written.
Ability to effectively communicate with team members, management, and customers.

Customer Service:
A customer-centric approach with a commitment to providing excellent service.
Ability to address customer inquiries and concerns in a professional manner.

Organizational Skills:
Strong organizational abilities with attention to detail.
Ability to manage store operations, including inventory, cash handling, and opening/closing procedures.

Sales Focus:
Results-driven with a focus on achieving and exceeding sales targets.
Ability to drive sales through effective merchandising and upselling.

Problem-Solving:
Strong problem-solving skills to address issues related to store operations.
Ability to make decisions independently and resolve challenges as they arise.

Team Collaboration:
Ability to work collaboratively with team members and other departments.
Foster a positive and inclusive team environment.

Cash Handling:
Experience in cash handling and proficiency in operating a point-of-sale (POS) system.
Responsible for opening and closing the cash register.

Time Management:
Efficient time management skills to prioritize tasks and meet deadlines.
Ability to manage and delegate responsibilities to the team.

Adaptability:
Flexibility to adapt to changing priorities and store requirements.
Willingness to take on different tasks as needed in a dynamic retail environment.

Knowledge of Store Policies:
Familiarity with and adherence to store policies and procedures.
Understanding of safety and security protocols.

Training and Development:
Ability to train and develop team members on store procedures, product knowledge, and customer service.


Compensation details:
Hourly Wage

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