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    Artist - Charlotte, United States - Golden Goose

    Golden Goose
    Golden Goose Charlotte, United States

    1 week ago

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    Description

    Title: In Store Artisan

    Reporting to: Store Manager

    Department: Retail

    The In Store Artisan will provide an exceptional in-store experience by inspiring our customers trough artistic customization While working in-store and on the 'Sneaker Maker Tour' you will act as a Golden Goose ambassador, engaging with customers, promoting products and storytelling.

    Responsibilities:

    • Will utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, by ensuring an excellent and exciting shopping experience.
    • Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
    • Communicate product knowledge and accurately describe the items and customization options.
    • Anticipate and cater to customer needs with empathy and high level of customized customer service.
    • Co-create special and unique items through the 'LAB Experience'.
    • Proactively stay informed and up-to-date on product information.
    • Participate as "one team", supporting to accomplish team goals and maximize sales.
    • Strictly follow Golden Goose procedures, policies and guidance for all activities, including co-creation.
    • Travel to Sneaker Maker Tour events, as needed.
    • Act as a Sales Associate when not 'on tour' or co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).

    Qualifications:

    • 3 years of relevant experience in luxury retail
    • An artistic skillset
    • Skillset needs to be elevated and demonstrate a level of craftsmanship
    • Self-motivated with positive attitude and professional selling techniques
    • Good customer focus with strong presentation, interpersonal and communication skills
    • Strong team player
    • Other languages a plus

    Location - Neiman Marcus, Charlotte NC

    *This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer

    Employee must be comfortable with physical elements of the job, including (but not limited to) carrying boxes, standing (ability to stay on feet), and using a step ladder.

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