Customer Operations Manager - Sacramento
1 month ago

Job summary
The Customer Operations Manager focuses on front-of-the-house processes customer service and maximizing revenue as a leader on the Customer Operations team.Responsibilities
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations ensuring alignment of the sales force with those sales methods and processes
- Resolves customer issues ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic customer-focused zone commercial organization focused on selling value-added solutions VAS
Job description
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