Customer Operations Manager - Sacramento

Only for registered members Sacramento, United States

1 month ago

Default job background
Full time

Job summary

The Customer Operations Manager focuses on front-of-the-house processes customer service and maximizing revenue as a leader on the Customer Operations team.

Responsibilities

  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations ensuring alignment of the sales force with those sales methods and processes
  • Resolves customer issues ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic customer-focused zone commercial organization focused on selling value-added solutions VAS

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