Learning and Development Consultant - Charlotte
3 days ago
Job description
THE TEAM YOU WILL BE JOINING
A nationally recognized organization investing in structured, scalable IT enablement
Executive visibility with collaboration between Marketing and IT leadership
A business actively deploying and optimizing Oracle Field Service across multiple user groups
A cross-functional environment where frontline field teams and finance stakeholders rely on system accuracy
A leadership team that understands this is a defined consulting need and is committed to bringing in the right expertise
LOCATION
Charlotte, NC, hybrid expectations aligned to stakeholder collaboration needs
WHAT THEY OFFER YOU
A clearly defined, project-based consulting engagement
Direct exposure to VP-level stakeholders in both Marketing and IT
Full ownership of training development from concept through production
Autonomy to design, script, record, and produce high-impact learning assets
A clean scope, no direct reports, no internal politics, pure execution
WHY THIS ROLE IS IMPORTANT
Oracle Field Service adoption is critical to operational efficiency
Field crews must confidently manage work orders and submit time accurately in the mobile application
Finance and operations teams require structured oversight and approval workflows
Poor training leads to user confusion, rework, and support tickets
This consultant will create reusable, role-based training that strengthens compliance, reduces errors, and supports long-term onboarding
This is a net new, one-time consulting engagement designed to build a structured library of OFS training content.
WHAT YOU WILL BE DOING
Develop role-based training videos using Adobe Captivate or similar tools
Convert existing PowerPoint and documentation into engaging, practical learning modules
Record real OFS screen walkthroughs demonstrating actual workflows
Design concise, visually guided content optimized for:
Field crews using the OFS mobile application
Back-office finance and operations users reviewing and approving work and time
Partner with subject matter experts to validate terminology and process flow
Incorporate feedback and iterate to ensure clarity and usability
Deliver reusable training assets that support onboarding and ongoing refreshers
THE BACKGROUND THAT FITS
Proven experience building application-based training videos
Strong Adobe Captivate or comparable eLearning tool expertise
Experience translating technical content into simple, user-friendly learning
Comfortable navigating unfamiliar enterprise systems and recording screen demos
Ability to tailor content to distinct user personas, frontline mobile users vs. finance stakeholders
Strong executive presence, able to engage VP-level leaders independently
Mid-to-senior level experience, not entry-level, able to operate as a standalone consultant
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