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Product Manager
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Associate Field Engineer - St Paul, United States - Bridgestone Americas
Description
Company Overview
Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality.
We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported.
We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan.Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.
Position SummaryWe are seeking an Associate Field Engineer like you to join our team
Our Associate Field Engineers maintain up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services; works under direct supervision; has good knowledge of engineering principles and practices; applies knowledge of standardized rules, procedures, and operations within own area; determines a course of action based on guidelines and established standards; and supports the achievement of goals through own personal effort.
This position is responsible for planning own work, assessing work progress, and adjusting efforts to meet goals, and is accountable for meeting targets that impact the immediate work area.
This position exchanges standard/basic technical or nontechnical information with colleagues, immediate superiors, and/or customers; may be required to interpret or clarify technical information to aid understanding; and conveys straightforward information to nondivergent audiences.
Our ideal candidate for this role will be located in Minneapolis, Minnesota.At Bridgestone Americas we value Diversity. We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams.
We are creating a workplace that fosters a culture of acceptance where you are free to be your true self because what we need is who you are.
ResponsibilitiesIn this role, your primary responsibilities will include:
Market Quality
Monitor product performance in the field – search, identify and pre-qualify evaluation users. Initiate, track, report and follow up on field evaluations of prototype, in-line and competitors' commercial products. Determine and confirm product performance in the field for product development purposes. Investigate and initiate new product requests based on field evaluation and market awareness.
Inspect tires for warranty consideration – conduct on-site warranty adjustments at dealer locations. Direct interface with dealer personnel on warranty items. Create and issue return tire reports (RTR's).
Participate in surveys – coordinate and participate in surveys for information on current product performance and usage in the field.
Deploy mobility solutions/Technology to better understand effect on variation in field validation testing
Service Quality
Attend and assist at Texas Proving Ground events, regional drive and learn events, and new tire product launches.
Complete special projects as directed from Field Solutions Engineering Manager (FSEM), Quality Assurance Corporate Office, Americas Technical Center (ATC).
Ability to travel up to 50%
Preferred Qualifications:
Bachelor's Degree in Mechanical Engineering or Technical Engineering
We offer a variety of experiences to help you build the career that matters to you.
Bachelor's degree; or equivalent work experience
We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. If you find this opportunity compelling, we encourage to apply.
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