- Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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Customer Engagement
5 days ago
TalTeam Owings Mills, United StatesJob Description: PURPOSE: · This position ensures that the more complex accounts are accurately invoiced, reconciled and outstanding payments are collected so that the core system is correct and the client is satisfied. In accomplishing its accountabilities, the position must int ...
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Customer Engagement Manager
2 weeks ago
Ciena Linthicum Heights, United States**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—dri ...
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Customer Engagement Representative
5 days ago
Pine Environmental Services Glen Burnie, United States**Purpose** · The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries on rental equipment, as well as sales of our products and services. These efforts result in the growth of the office. In addition, this role will ...
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Customer Engagement Systems Engineer
2 days ago
CTC Group Fort Meade, United StatesJob Description · Job DescriptionSummary · CTC Group is seeking a Customer Engagement Systems Engineer to provide subject matter expertise, outreach, and engagement with leadership, mission partners, and solution providers to align requirements, resources, and solutions to enhanc ...
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Choice Hotels Silver Spring, United StatesWho are we looking for? · Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our International Loyalty and Customer Engagement Manager in the Marketing & Distribution team of our International Operations Division. The International M ...
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Penn Foster Inc College Park, United StatesOtsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care—locally, with the intent to ...
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Receptionist Customer Engagement Greeter
4 days ago
Artelye Marble & Granite Beltsville, United StatesDuties include: · - Answer telephone calls and offer assistance to callers · - Greet visitors in our retail showroom, ask questions to help identify how to assist them and direct them to the appropriate people. · - Keep showroom appearance organized - samples, coffee station, lit ...
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Service Team Member
2 weeks ago
Michaels Baltimore, United States Temps partielStore - BALT-CANTON, MDQue ferez-vous? · Offrir un service à la clientèle amical, aider les clients à magasiner dans notre magasin et à trouver ce qu'ils recherchent. Veiller à ce que tous les clients bénéficient d'un passage rapide et amical aux caisses. Effectuer le déchargeme ...
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Senior Experience Strategist
3 weeks ago
M&T Bank Baltimore, United States Full timeOverview: · As a Senior Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the highest priority bank problems, delivering cohesive end-to-end experiences for our customers and employees by leveraging th ...
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Program Quality Manager
6 days ago
Middle River Aerostructure Systems Baltimore, MD, United StatesPosition Title: Program Quality Manager Location: Baltimore, MD, US, 21220 Date: Mon, 17 Jun 24 06:02:45 CDT Company Name: STENAHCM20 Description: About Us: ST Engineering MRAS is a world-leading manufacturer of complex aerostructures including nacelle systems and specialized str ...
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Bristol Myers Squibb Baltimore, United States Full timeWorking with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production li ...
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User Experience Designer
1 hour ago
Brooksource Baltimore, United StatesUser Experience Designer · Baltimore MD · Hybrid 2-3 days in the office per week · 12-Month Contract-to-Hire · Pay Rate: $32-$38/hr (Depending on years of experince) · The ideal User Experience Designer will be given the opportunity to support the highly collaborative Customer I ...
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Digital Marketing Project Manager
1 week ago
Royal Farms Baltimore, United States Full time, Part timeJob Description · We are seeking a creative and results driven Digital Marketing Project Manager to join our team at Royal Farms. The ideal candidate will be responsible for developing and implementing digital marketing strategies to enhance our online presence, drive customer e ...
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Control Engineer
6 days ago
LVI Associates Baltimore, United StatesJob Overview: · The Controls Engineer will deliver projects to customers, participating in the design, development, and documentation of systems that meet customer requirements. Key responsibilities include identifying gaps in existing OT networks and computing systems, making ri ...
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CSL Seqirus Baltimore, United StatesThe Opportunity: · Join our team to develop the CSL Seqirus influenza portfolio for both public and private books of business within a regional geography at Integrated Delivery Networks, Public Health accounts, and other select healthcare sites of care where opportunities for inf ...
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Store Director
3 weeks ago
Klein's Family Markets Baltimore, United StatesCompany Description · Klein's Family Markets is a retail supermarket company with nine (9) store locations in the Baltimore metro area. As a member company of Wakefern, the nation's largest retailer-owned cooperative, Klein's Family Markets has been serving the community since 19 ...
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Eastern Controls
6 days ago
Endress+Hauser Baltimore, United StatesEastern Controls Inc., a manufacturer's representative partner of Endress+Hauser Inc., is looking for an Outside Sales representative to join their team. The Outside Sales Representative role generates new business and ensures the growth of existing accounts by assessing potentia ...
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Healthcare Outside Sales Executive
1 week ago
PatientPoint Baltimore, United StatesJob Summary · : The position is responsible for marketing and 'selling in' various patient engagement and educational digital programs within a selected territory/region to both current clients and new physician offices, specialty provider groups, and health systems. Travel will ...
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Assistant Manager
3 weeks ago
Foot Locker Baltimore, United States Regular Full timeOverview · Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store ma ...
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Assistant Manager
2 weeks ago
Foot Locker Baltimore, Maryland, United States PermanentOverview: · You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, includ ...
Customer Engagement - Baltimore, United States - Mindlance
Description
Job Description:
PURPOSE:
The Rep, Member Service II is responsible for developing new business opportunities within federal agencies and military installations.
This position represents the organization in acquisition strategy development, prospecting, and using consultative selling skills to grow and retain membership.
ESSENTIAL FUNCTIONS:
Under general guidance, engages with key contacts at assigned military bases and federal agencies to establish and maintain positive relations and access to Uniformed Service member to positively impact enrollment penetration of FEDVIP products.
Presents, promotes and communicates Open Season information regarding benefits and rates through various Open Season activities scheduled at federal agencies and military installations.
Must maintain a high level of proficiency on benefit/policy changes for all products offered in the FEP & FEDVIP.Develops and executes Open Season activities, including in-house educational sessions to communicate marketing strategies and goals.
QualificationsThe incumbent must have 1 to 3 years experience in customer service, dealing with the public, or related field and have a basic knowledge of the Sales Department, enrollment, billing, account installation functions.
Proficiency with word processing software packages is required. Incumbent must display excellent oral and written communication skills. Incumbent must be able to handle multiple priorities in a fast-paced environment, i.e. accurate tracking and processing of renewals, and maintaining department files and systems.The individual selected will be team oriented and may be required to work overtime as needed.
The incumbent will be customer and team focused and meet the needs of the account consultants and field service personnel.
The successful candidate will be professional and demonstrate flexibility within a rapidly changing and demanding environmentEEO:'Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of
