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Lackland Air Force Base

    Customer Experience Host - Lackland Air Force Base, United States - Army and Air Force Exchange Service

    Army and Air Force Exchange Service
    Army and Air Force Exchange Service Lackland Air Force Base, United States

    2 weeks ago

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    Description
    Job Description

    Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.

    As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience.

    You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise.


    We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates.

    You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

    So what can you expect as a Customer Experience Associate - Cashier at the Exchange?


    • Greet every customer with eye contact and smile in your authentic way
    • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
    • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
    • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
    We know that you can work anywhere.

    However, working at the Exchange is the start of something great While you make it easy for our customers, we focus on you and your development Our people make us who we are.

    We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you

    Job Qualifications


    • Able to learn and adapt to current technology needs
    • Able to think quickly on the spot to answer customer questions

    Additional Qualifications/Requirements:

    • Willing to cross-train and work in other areas of the store, as needed
    • Must possess a welcoming and helpful attitude toward customers and other team members
    • Cash handling experience preferred
    • Excellent communication skills
    • Basic computer skills
    • Retail experience preferred


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