IT Support Specialist - Greensboro, United States - A Society Group, Inc.

Description

Job Description

Who are you?

Someone who dares trying (and maybe failing). Someone who cares about his/her team members and colleagues. Someone who drives. You take actions in order to reach your targets. You are structured and you use your networks to get things done. You are aware of your potential development areas and are eager to learn and continuously improve.

Requirements

Ideally, you have most of this, maybe less, and probably something more:

Required Competencies

• Broad IT background including hardware, software and network support.
• Is dedicated to delivering customer value
• Has ability to build effective relationships
• Has solid communication skills
• Work patiently with end-users who are frustrated and need issues to be resolved quickly or helpful guidance with using the solutions
• Is open to change and enjoys the challenge of unfamiliar tasks
• Has fluency in English, both written and spoken
• Interest in the end users' needs regarding IT
• Skilled in IT infrastructure management
• Interested of new technology
• Passion for innovation and new technology

Desirable Competences/Certificates

• ITIL Foundation
• Agile SAFe

Experience Required

• Two years' experience in an Engineering Environment.
• Five years of IT experience of onsite IT support including hardware, software and network support.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Retirement Plan (401k, IRA)