Parts Assistant - Flower Mound - Boyd Group Services Inc

Description

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

Gerber Collision & Glass - Flower Mound, TX

This posting is part of our ongoing effort to identify qualified candidates for current & future opportunities. Applications are accepted on an ongoing basis.

* 1-2 Years prior CCC1 experience preferred

* 2-3 years prior experience in customer service excellence required

* 1-2 years previous experience in a warehouse and manufacturing production environment

The Parts Assitant's primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively assisting the Parts Coordinator with picking up, dropping off, receiving, storing, dispatching and returning parts for each repair order. The Parts Assistant plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs. This position will assist the General Manager, Porter, CSR, estimators, and technicians with continuous flow of production.

Key Job Responsibilities

* Ensure consistent execution of WOW (Wow Operating Way) plan.

* Communicate all customer requests and needs to appropriate team members.

* Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.

* Ensure timely parts distribution to the shop in accordance with the production schedule.

* Enter all parts invoices into the recommended Management Information System (MIS).

* Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.

* Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).

* Ensure invoices and credit memos are posted and filed/scanned in a timely manner.

* Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

* High School Diploma or equivalent

* 1-3+ years of experience working with automotive parts (auto body parts is a bonus)

* Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations

* I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

* Communicate effectively, both verbally and in writing

* Strong attention to detail and a high degree of accuracy.

* Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure

* Working knowledge of vehicle repairs practices

* Management Information System: Summit, Repair Centre

* Working Knowledge of: Mitchell, Audatex

* Parts sourcing: Car-part, Progi, APU, LKQ B2B

* Solid problem-solving abilities

* Above average computer proficiency

* Above average organizational skills

* Ability to keep up and succeed in a fast-paced working environment

* Ability to work well with others and achieve common goals

* Assist porters as needed to maintain vehicle movement and shop organization

* Wash and clean vehicles as needed to support deliveries and customer readiness

* Identify delays or issues proactively and communicate solutions before they impact production

* Maintain a clean, organized, and production-ready work environment

* Step in wherever needed to support the team and keep repairs moving forward

* Other duties as assigned

Other Requirements

* Frequently required to bend, crouch, reach, handle tools

* Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.

AI Disclosure Statement:

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Compensation Details:

* $ $22.00 / Hourly

Compensation is commensurate with location, skill, education, and experience.