Configuration Manager - Washington D.C. - JCD Staffing

    JCD Staffing
    JCD Staffing Washington D.C.

    1 week ago

    Description
    Requirements:
    • U.S. Citizenship is required.
    • Ability to obtain and maintain a Public Trust clearance as required by contract.
    • This position is hybrid (on-site/remote). Candidate will be required to work on-site at minimum, three days a week
    Education and Experience:
    • Bachelor's Degree with 5+ years related experience or 7+ years equivalent work experience.
    • Technical or IT management certifications preferred.
    Skills and Qualifications:
    • Demonstrated experience with Service Now ITSM.
    • Demonstrated experience in configuration management and software development processes.
    • Strong knowledge of configuration management tools and standards.
    • Excellent problem-solving, analytical, and organizational skills.
    • Proficient in administering change control and problem management processes.
    • Ability to work collaboratively with users, systems development personnel, and team members.
    • Superior communication skills, both oral and written.
    • Experience with program support libraries and ensuring system integrity is a plus.
    • Preferred previous experience with release management using Azure DevOps (ADO).
    Responsibilities:
    • Develop and implement configuration management plans and procedures to ensure all information systems products and services meet company standards and end-user requirements.
    • Administer the change control process for software development, aiming for zero defects.
    • Evaluate and select tools and standards for configuration management.
    • Administer the problem management process, including monitoring and reporting on problem resolution.
    • Ensure comprehensive product testing before implementation to guarantee quality and reliability.
    • Coordinate with users and systems development personnel on software releases, ensuring seamless deployment.
    • Verify the completeness and accuracy of release libraries before implementation, ensuring the inclusion of correct program versions in specified releases.
    • Recommend software acquisitions and/or implementations to increase efficiency in information systems and configuration management activities.
    • Operate and manage the program support library, ensuring the integrity of library structure and procedures.
    • Monitor end-item acceptance plans and supervise lower-level personnel as required.
    • Demonstrate strong oral and written communication capabilities.
    Flexible work from home options available.
    Compensation: $110, $120,000.00 per year

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