Customer Service Representative - San Antonio, United States - Trutela Insurance, LLC

Description

We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you


Responsibilities

• Interact with the sales lead to maintain and improve service and product knowledge
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Record customer interactions and follow up on their experience with our company
• Identify common customer issues and bring them to the attention of the team
• Ensure customer account information is up-to-date

Qualifications

• Previous work in a customer-facing position
• Excellent active listening, interpersonal, and communication skills
• High school graduate, G.E.D. recipient, or equivalent